We are trusted advisors who leverage AI and the latest technologies in our strategic consulting and digital transformation services. We help solve business challenges that enable our clients to unlock new opportunities, modernize processes and gain efficiencies. We leverage a world-class team of passionate industry experts, AI-based IP solutions, the latest digital technologies, a solid understanding of mission critical business applications and a partner ecosystem to accelerate results. We've built a foundation of success that includes a specialized global delivery network to provide end-to-end solutions. We strive to make a difference. We are Alithya.
Hybrid
You will act as the primary point of contact for technical assistance, resolving incidents and supporting hardware and software deployments. Your role involves providing front-line support to users via in-person, phone, and chat channels to ensure efficient IT service delivery.