We are your partners, enabling your business productivity, security & continuity with a pro-active approach.
Sherwood Park, Alberta
Alt-Tech is an Edmonton based IT Consulting Company that has been responsible for the design, installation and support for computer systems and networks for 20 years in Edmonton, making us experts in our field. Our team of professional IT consultants and network analysts offer a wide range of small, medium to large business computer support services from network designs, hosting and implementation, server implementation on site, server and business side management to server support and training services as well as any other technical support required in the computer work process.
On-site · Sherwood Park
Provide first-level technical support to clients via phone, email, or remote tools while diagnosing and resolving hardware and software issues. Document support incidents in ticketing systems and escalate complex problems to senior technicians as needed.