Field Service Technician

Job summary

The Field Service Technician will be responsible for installing, maintaining, troubleshooting, and repairing advanced industrial machinery and automation systems. Daily tasks include diagnosing technical issues, performing system upgrades, writing detailed service reports, and providing training to operators on equipment usage.

Job details

Company Description Alumation Solutions is a leading provider of innovative industrial solutions for the aluminum and panel fabrication industries in Canada. Based in Canada, the company bridges the gap between raw materials and finished products by offering top-notch processing machinery, advanced automation technologies, and intelligent storage systems. Specializing in aluminum extrusion, panel fabrication, efficient storage, and cutting-edge automation, Alumation Solutions empowers manufacturers to optimize operations and scale their production capabilities. With a deep understanding of the Canadian market, the company delivers localized support, tailored solutions, and technical expertise that ensures peak operational efficiency for its partners. Role Description This is a full-time, on-site role for a Field Service Technician located in Toronto, ON. The Field Service Technician will be responsible for installing, maintaining, troubleshooting, and repairing advanced industrial machinery and automation systems used in aluminum and panel fabrication. Daily tasks will include diagnosing technical issues, performing system upgrades, writing detailed service reports, and providing training to operators on equipment usage. Additionally, the role requires regular travel to client sites and close collaboration with both customers and team members to deliver exceptional service and solutions. Qualifications Technical expertise in machinery troubleshooting, maintenance, and repair Experience in automation systems, including integrating, operating, and maintaining such technologies Skills in mechanical assembly, electrical systems, and diagnostics Strong problem-solving, attention to detail, and organizational abilities Proficiency in reading technical manuals, schematics, and drawings Familiarity with digital tools, software for machinery operation, and diagnostics Effective communication and customer service skills to guide and assist clients Ability to work independently while collaborating effectively with a team Valid driver’s license and willingness to travel within the region Educational background in Mechanical, Electrical, or Engineering fields or equivalent hands-on experience Auto-cad and solid work experience is an asset Attention to details and team working skills is must Experience in the manufacturing or aluminum fabrication industry is an asset

What you’ll do

The Field Service Technician will be responsible for installing, maintaining, troubleshooting, and repairing advanced industrial machinery and automation systems. Daily tasks include diagnosing technical issues, performing system upgrades, writing detailed service reports, and providing training to operators on equipment usage.

Requirements

Candidates should have technical expertise in machinery troubleshooting, maintenance, and repair, along with experience in automation systems. A background in Mechanical, Electrical, or Engineering fields or equivalent hands-on experience is required.

Listed skills

• Technical · Preferred
• Troubleshooting · Preferred
• Training · Preferred
• Upgrades · Preferred
• maintenance · Preferred
• Attention to detail · Preferred
• Client · Preferred
• Collaboration · Preferred
• Communication · Preferred
• Customer · Preferred
• Customer service · Preferred
• Effective communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Machinery Troubleshooting
• Maintenance
• Repair
• Automation Systems
• Mechanical Assembly
• Electrical Systems
• Diagnostics
• Problem-Solving
• Attention to Detail
• Organizational Abilities
• Technical Manuals
• Schematics
• Digital Tools
• Communication Skills
• Customer Service Skills
• Team Collaboration

Job areas

• Engineering
• Manufacturing
• Trades