For more than 40 years, Applied Systems has created innovative technology for the global insurance industry. Today, we are a rapidly growing cloud software leader that is revolutionizing the way insurance agencies and brokers succeed. We are smart and curious people in a tech-first environment that champions bold and powerful thinking. We are transforming a complex industry through digitization, automation, and innovative new partnerships. Together, we are driving the industry fearlessly forward.
Remote · Canada
Respond to customer inquiries via phone, email, and chat regarding software and hardware issues. Triage, troubleshoot, and document technical problems while providing professional and efficient customer support.
Remote · United States
The associate will provide technical support to customers via phone, email, and chat regarding software and hardware issues. They are responsible for triaging, troubleshooting, and documenting customer problems while escalating complex issues to the appropriate department.
Remote · Alberta, Canada, British Columbia, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Ontario, Canada, Prince Edward Island, Canada, Saskatchewan, Canada
The role focuses on designing, building, and maintaining modern design systems to ensure product consistency and scalability across insurance software. This includes creating reusable patterns in Figma and implementing complex interactions and production-ready components.