Commercial Service Technician

Job summary

The technician is responsible for servicing, repairing, and troubleshooting various commercial doors and loading dock equipment. They must also perform routine preventative maintenance and maintain accurate job documentation and truck inventory.

Job details

Job Title: Commercial Service Technician Lead Location: Port Coquitlam, BC This position will be in Port Coquitlam, British Columbia. We are innovative, customer-centric, and professional, with a commitment to providing exceptional service to our customers. This role is pivotal as the primary support for commercial and industrial customers, responsible for the service of Doors in today’s ever-changing market. We have a solid backlog of work and are looking for the right team members to join our crew! Our business is growing and opportunities to Service many different types and makes of equipment are plentiful. Responsibilities:• Service a various products, including sectional doors, rolling doors, drop testing fire doors, vehicle restraints, impact doors, and loading dock equipment.• Repair and troubleshoot defective equipment.• Maintaining proper truck stock, inventory, and company vehicle.• Responible for accurate timekeeping; detailing job numbers, travel time, labeling equipment, and completing job assignments timely.• Interact with customers, end-users, and general contractors courteously and professionally.• Apply critical thinking and problem-solving skills to address diverse door and site requirements.• Performing routine preventative maintenance.• Adhere to all safety policies and procedures.• Promote the company’s operational visions, values, and goals.• Participate in training or other team activities to support ongoing continuous improvement.• Perform other duties as assigned by the Manager or his/her designate. Qualifications:• We seeking applicants with a minimum 10 full year of commercial overhead door / gate installation/service experience at this time. • Welding and/or electrical experience is a plus.• Travel required • Valid driver’s license with a clean driving record• Demonstrated mechanical aptitude and troubleshooting skills.• Ability to handle a physical workload• After hours rotation• Proficient with power tools.• Independent work capability.• Service-oriented individual with effective written/verbal communication skills.• Comfortable working at heights.• Adaptability to a changing work environment.• Effective interpersonal skills.• High school diploma or equivalent.• Must pass background check • Basic math skills. Working Conditions:• Must be able to work in any weather conditions (indoors/outdoors). Come work with us! We offer: • Competitive base salary• Company truck and Fuel Card• Company Paid Power Tools (must supply own hand tools).• Growth opportunities.• Ongoing training.• Positive work environment.• Stable, growing company. We pride ourselves on our excellent company culture, our very clean and safe working environment, and our commitment to continue being an equal opportunity company and hiring a diverse work team. We are the ASSA ABLOY GroupOur people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

What you’ll do

The technician is responsible for servicing, repairing, and troubleshooting various commercial doors and loading dock equipment. They must also perform routine preventative maintenance and maintain accurate job documentation and truck inventory.

Requirements

Applicants must have at least 10 years of experience in commercial overhead door installation and service, along with a valid driver's license and a high school diploma. Physical stamina and the ability to work at heights and in various weather conditions are required.

Benefits

• Competitive Base Salary
• Company Truck
• Fuel Card
• Company Paid Power Tools
• Growth Opportunities
• Ongoing Training

Listed skills

• Customer service · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Commercial Door Service
• Troubleshooting
• Welding
• Electrical Work
• Preventative Maintenance
• Power Tools
• Mechanical Aptitude
• Customer Service
• Timekeeping
• Problem Solving
• Working At Heights
• Written Communication
• Verbal Communication
• Interpersonal Skills
• Basic Math
• Equipment Repair
• Working at Heights
• Power Tool Operation
• Good Driving Record
• Valid Driver's License
• Adaptability
• Continuous Improvement Process
• Training And Development
• Critical Thinking
• Packaging And Labeling
• General Mathematics
• Leadership
• Innovation
• Interpersonal Communications
• Preventive Maintenance
• Garage Doors
• Troubleshooting (Problem Solving)
• Verbal Communication Skills

Job areas

• Trades
• Construction
• Engineering
• Customer Service & Support
• Security & Safety
• Commercial Service Technician
• Precision / Fine Instrument Repairer
• Precision-instrument Makers and Repairers
• Precision Instrument and Equipment Repairers, All Other

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