Service - Road Service Technician

Bercon Rentals Inc., is a family-owned and operated Canadian equipment rental company where every member of our team is empowered to make decisions that support customer success. We specialize in providing our customers access to the best and safest aerial platform and material handling equipment from leading industry manufacturers. Our vast product offering allows us to be a single source for meeting the needs of customers. Our relationships are built on pillars of honesty, integrity and trust. At Bercon Rentals, our promise of safety and service excellence is the most integral component in our operations. Maintenance and repair of complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools while using a high degree of independent judgment Travel to customer job sites for repair/maintenance of rental or customer owned equipment; must maintain service vehicle in a clean and professional manner Assist in the training of lower level technicians as needed Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily basis Assist with pick-up and delivery of equipment & parts Other duties assigned as required Skill and Qualifications Level 3 Apprentice 421A preferred or equivalent work experience Heavy Equipment experience of 3-5+ years related experience and 2+ years aerial experience Posses a valid Heavy Equipment Service Technician License and at least 3-5 years of related experience Valid driver’s license, clean driving record Experience in customer service Have strong mechanical background knowledge with various engines and hydraulic systems Have a good understanding of schematics and diagrams Exhibit teamwork Strong verbal and written skills Employees are expected to own the tools applicable to position. Knowledge of equipment from brands such as Skyjack, JLG and Genie is an asset Ability to test equipment up to 180 feet in the air; Work from Heights safety training is provided Geographical focus is regions around GGTA and Greater Hamilton Areas The Bercon recruitment process may include a variety of steps and tools including the use of AI, employment testing and employment checks. Pay ranges provided may be adjusted outside communicated range based on a number of reasons including geography, skill level and experience. Individuals may be eligible for a discretionary bonus. Management reserves the right to determine any bonus payment. We thank all individuals for their applications. As an equal opportunity employer, we encourage applications from all qualified individuals and specifically applicants from underrepresented groups – including indigenous persons, vulnerable youth, newcomers, and persons with disabilities – who may contribute to the continued diversification of our organization. Should you require accommodation due to disability, please notify Human Resources at [email protected]

Perform maintenance and repair on complex mechanical, electrical, hydraulic, and diesel systems for rental and customer equipment. Travel to customer job sites to conduct repairs while maintaining accurate electronic documentation of all work performed.

Requires a Level 3 Apprentice 421A license or equivalent, with 3-5 years of heavy equipment experience and 2 years of aerial equipment experience. Candidates must possess a valid driver's license, strong mechanical knowledge, and the ability to work from heights.

• Discretionary bonus

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Heavy equipment maintenance
• Hydraulic systems
• Electrical systems
• Diesel engines
• Schematic reading
• Customer service
• Aerial platform repair
• Mechanical troubleshooting
• Technical documentation
• Equipment training
• Material Handling Equipment
• Customer Success Management
• Good Driving Record
• Professionalism
• Valid Driver's License
• Management
• Customer Service
• Operations
• Safety Training
• SkyJack
• Test Equipment
• Diversification (Investing)
• Teamwork
• Genie Lifts
• Honesty

• Trades
• Construction
• Manufacturing
• Logistics
• Customer Service & Support
• Road Service Technician
• Precision / Fine Instrument Repairer
• Precision-instrument Makers and Repairers
• Precision Instrument and Equipment Repairers, All Other

Minimum education

Professional degree

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week