Lifecycle Material Management Technician

Who are we? A global leader of naval, military and marine Heating, Ventilation, Air Conditioning and Refrigeration (HVAC-R) systems & equipment. Bronswerk provides turnkey solutions for commercial and military vessels through its 12 offices worldwide. Bronswerk manages the entire process, from design to commissioning, installation and in-service support. What will be your role? Reporting to ISS Director, the Lifecycle Material Management Technician will work with the In-Service-Support Team in supporting our customers with Spare Parts requests. In the role of Lifecycle Material Management Technician, you will resolve issues with products under warranty by performing diagnostics, failure analysis, and coordinate the replacement of the defective parts. Responsibilities: Responsible for sourcing and coordinating sales of spare parts for all Bronswerk Marine & Offshore projects. Provide customer service to meet their spare parts needs, in accordance with BMI’s parts protocols and processes. Ability to read and understand mechanical and electrical engineering drawings. Research and identify alternative spare parts, if spare parts are obsolete, to match and fit and meeting client specification requirements. Review and manage all incoming warranty claims following Bronswerk Warranty Claim Procedures. Ensures that drawings are current (modified where needed by Engineering staff). Build relationships with customers by providing helpful and friendly service. Communicates with vendors documentation requirements and assembles packages as per customer needs. Ensures supporting documents for invoicing is provided to the Finance Department to maximize positive cash flow Lead effort to ensure equipment documentation is up to date. Provide shop and subcontractor support including, but not limited to: Issuing purchase orders for spare parts; Document verifications; Ensure quality documentation is carried out and documented; Interacting with Client staff as required, to achieve material acceptance. Which candidate profile are we looking for? 5- 7 years of experience in a manufacturing or repair environment Mechanical Engineering Technical Diploma (College Degree) or equivalent work experience Overhaul/repair shop experience (an asset) Demonstrated ability to work independently and manage multiple tasks Strong interpersonal and written/verbal communication skills with the ability to develop effective working relationships Exposure to project, cost and schedule management is a plus Possess excellent judgement and professional maturity Knowledge of Military Standards, an asset Excellent problem-solving skills and solid mechanical assembly know-how Bilingual French and English: frequent communications with other North American offices and interactions with clients and suppliers based in North America and Europe. Ability to gain a Canadian security clearance (Canadian Citizen or Permanent Resident) and controlled goods is required. What sets Bronswerk apart: Industry leader in Marine HVAC and Refrigeration Systems A workplace that encourages teamwork and innovation in order to meet our customers’ needs Competitive salary Life & Health Insurance, Dental Insurance, Short- and Long-term disability Bonus Program Employee Assistance Program/ Telemedicine Wellness Program Retirement program #BWP1

The technician is responsible for sourcing and coordinating the sale of spare parts and managing warranty claims for marine and offshore projects. They perform diagnostics and failure analysis to resolve product issues and ensure all equipment documentation remains current.

Candidates need 5-7 years of experience in manufacturing or repair and a Mechanical Engineering Technical Diploma or equivalent. Proficiency in both English and French is required, along with the ability to obtain Canadian security clearance.

• Life & Health Insurance • Dental Insurance • Short-term Disability • Long-term Disability • Bonus Program • Employee Assistance Program • Telemedicine Wellness Program • Retirement Program

• Customer servicePreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Spare Parts Sourcing
• Failure Analysis
• Mechanical Engineering Drawings
• Electrical Engineering Drawings
• Warranty Claim Management
• Vendor Management
• Customer Service
• Mechanical Assembly
• Problem Solving
• Project Management
• Cost Management
• Schedule Management
• Bilingual French and English
• Technical Documentation
• Purchase Order Issuance
• Quality Documentation
• Body Mass Index (BMI)
• Military Standards And Specifications
• Bilingual (French/English)
• Refrigeration
• Research
• HVAC
• Electrical Engineering
• Management
• Communication
• Employee Assistance Programs
• Finance
• Sales
• Leadership
• Innovation
• Invoicing
• Mechanical Engineering
• Purchasing
• Subcontracting
• Telehealth
• Ventilation
• Verbal Communication Skills
• Security Clearance
• Coordinating
• Teamwork

• Engineering
• Manufacturing
• Logistics
• Customer Service & Support
• Trades
• Lifecycle Marketing Manager
• Heavy Equipment Mechanic
• Agricultural and Industrial Machinery Mechanics and Repairers
• Mobile Heavy Equipment Mechanics, Except Engines

Minimum education

Professional degree

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week