Field Services, Equipment Technician

About CareRx Corporation CareRx is Canada's leading provider of specialty pharmacy services to seniors. We serve more than 96,000 resident in over 1600 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres that allows us to deliver medications in a timely and cost-effective manner. We take an active role in working with out home operator partners to promote resident health, staff education, and medication system quality and efficiency. Whether you do your best work in a dispensary, in a clinical setting, in an office, or on the road, we have an opportunity for you. Your Day To Day * Set up medication/treatment carts, and other pharmacy provided equipment/supplies with applicable documentation for deployment at facilities * Troubleshoot and record service calls over the phone * Sourcing/ordering and tracking parts required for ongoing equipment/supply maintenance when required * Follow up with parts/equipment sent to the homes * Support the onboarding and off boarding of homes * Pre-stage equipment for delivery such as: fax machines, fridges, medication carts, etc. * Track and record CareRx assets to Salesforce inventory * Reconditioning and storing equipment/supplies for future use * Miscellaneous support functions as required What You Bring To The Team: * Strong mechanical aptitude and be able to troubleshoot * Proven ability to foster strong partnerships with other team members * Effective organization, planning, and time management skills * Fluency in written and spoken English * Strong interpersonal skills, oral and written communication skills and be able to interact with others in a professional manner * Skilled in critical thought processes and be able to prioritize appropriately * Must be self-directed requiring minimal supervision and able to work independently * Motivated to achieve results that reflect a high standard of quality * Must demonstrate good listening skills and be adaptable to changes in job environment * Must be dependable and responsible in the execution of job duties * Knowledgeable with Microsoft Office programs Application Process: CareRx welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Interested, qualified candidates are encouraged to apply. All applicants must successfully pass satisfactory background screening (depending on the role - Criminal Record Check, Vulnerable Sector Check, Credit Check, Driver's Abstract Education Verification, Current Professional Registration) and referencing. Background screening will be completed after an odder of employment has been extended and accepted.

The technician is responsible for setting up, troubleshooting, and maintaining pharmacy equipment and medication carts for senior care facilities. They also manage asset tracking via Salesforce and support the onboarding and offboarding of home facilities.

Candidates must possess strong mechanical aptitude, effective organizational skills, and fluency in English. Proficiency in Microsoft Office and the ability to work independently with minimal supervision are required.

Identified from the job description. Confirm important requirements above.

• Mechanical Aptitude
• Troubleshooting
• Organization
• Time Management
• Interpersonal Skills
• Critical Thinking
• Prioritization
• Microsoft Office
• Inventory Management
• Professional Communication

Minimum experience

2+ years