Battery and Charger Technician

Job summary

The technician is responsible for testing, maintaining, and repairing industrial batteries and chargers at customer sites and company branches. They must also manage parts inventory, complete repair documentation, and provide excellent customer service.

Job details

Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, and training. Perks and Benefits * Competitive compensation, no flat rate * Yearly tool allowance * Tuition reimbursement for any program or course of your choice * Comprehensive benefits such as medical insurance, dental, vision, long term/short term disability, life insurance, and more * Pension plan * Boot allowance * A provided service van with gas, insurance, and repair expenses covered * Company provided cellphone * Opportunities for advancement and ongoing professional development * State-of-the-art training facilities Position Summary Responsible for testing, maintenance and repairing industrial batteries and chargers at customer and/or Company branch locations. This position will report to the Field Service Manager. Position Description * Test, maintain, and repair batteries and chargers. * Communicate daily with the team to determine work schedule. * Plan and efficiently manage time and work. * Work at the branch location and/or travel to customer locations. * Perform planned maintenance, troubleshoot, diagnose and repair batteries and chargers. * Confer with customer on problems and issues and review recommended repairs. * Perform safety and operational tests. * Quote repair costs, place necessary parts orders, and complete necessary repair paperwork. * Pick-up and deliver chargers and other equipment associated with customer service work. * Install batteries, chargers, and/or other battery related equipment as needed to support customer service work. * Keep Company vehicle clean, organized and items properly labeled. * Perform minor repairs to the vehicle, such as replacing windshield wipers. * Service the vehicle by having the oil changed, tire pressure checked, etc. * Pick-up parts and replenish vehicle’s inventory. * Maintain accurate vehicle parts inventory levels in compliance with Company Branch Guidelines. * Maintain all required safety equipment supplied with vehicle. * Process miscellaneous paperwork. * Complete all training as required. * Perform other duties as assigned. Physical Requirements * Able to safely operate lift trucks and vehicles/service vans * Able to sit, stand, walk, bend/stoop/twist, squat, reach below knee level, grip/grasp, work with arm outstretched, and work above chest level * Able to lift/carry/push/pull up to 50 lbs * Able to occasionally lift/carry/push/pull up to 100 lbs, reach above shoulder level, climb stairs, climb ladders, torque, use vibratory tools, and pinch grip Education and Qualifications * High school diploma * Valid driver’s license * Industry related training and/or one to two years of prior experience (preferred) * Able to read and understand hydraulic and electrical schematics * Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder, and various types of testing equipment * Able to read and understand service manuals and microfiche, plan and follow-through * Good organizational, customer service, communication and interpersonal skills required Please note that we currently require all new hires to complete a criminal reference check to be eligible for employment. At Crown Lift Trucks, we believe in fairness and transparency. While most of our hiring decisions are made by people, we may use technology, including AI-based tools, to assist with parts of the process such as screening or assessments. If this happens, it is always supported by human review. We welcome applicants with diverse backgrounds and do not require Canadian work experience for this role. This job posting is for an existing vacancy (not for a future candidate pool). We are an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Crown Lift Trucks will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require to ensure your equal participation. #HP

What you’ll do

The technician is responsible for testing, maintaining, and repairing industrial batteries and chargers at customer sites and company branches. They must also manage parts inventory, complete repair documentation, and provide excellent customer service.

Requirements

Candidates must have a high school diploma and a valid driver's license. Prior experience or industry-related training, along with the ability to read technical schematics and use various hand and power tools, is preferred.

Benefits

• Competitive compensation • Yearly tool allowance • Tuition reimbursement • Medical insurance • Dental insurance • Vision insurance • Long term disability • Short term disability • Life insurance • Pension plan • Boot allowance • Company service van • Company cellphone • Professional development

Listed skills

• Technical Documentation · Preferred
• Customer service · Preferred
• Safety Compliance · Preferred
• Troubleshooting · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Battery maintenance
• Charger repair
• Troubleshooting
• Electrical schematics
• Hydraulic schematics
• Hand tools
• Electrical tools
• Air tools
• Welding
• Customer service
• Inventory management
• Safety compliance
• Technical documentation
• Equipment operation
• Communication
• Troubleshooting (Problem Solving)
• Leadership
• Artificial Intelligence
• Talent Management
• Oil and Gas
• Interpersonal Communications
• Customer Service
• Time Management
• Torque (Physics)
• Valid Driver's License
• Hydraulics
• Hand Tools
• Pneumatic Tools
• Lifting Ability
• Batteries
• Microform
• Follow Through
• Forklift Truck
• Material Handling
• Field Service Management
• Vehicle Parts
• Arc Welding
• Windshield Wipers
• Torch (Machine Learning)

Job areas

• Trades
• Logistics
• Manufacturing
• Customer Service & Support
• Battery and Charger Technician
• Electronics Repair Technician
• Electronics Engineering Technicians
• Electrical and Electronics Repairers, Commercial and Industrial Equipment