Kitchen Install & Service Technician

Pay: CA$24.00-CA$32.00 per hour Job Overview The primary focus of this role is to complete service work and installation deficiencies while ensuring every project meets Deslaurier's quality standards. Working closely with our designers, production team, installers, and customers, this role is responsible for diagnosing issues, completing repairs, verifying installation quality, and ensuring projects are brought to a successful completion. This individual plays a key role in delivering an exceptional customer experience by resolving issues efficiently and professionally. Duties Pick up service parts and paper work at Service Depot each morning and ensure parts are complete before leaving Depot Attend appointments at specified locations and times as per daily schedule Complete repairs to DCC quality standards and customer requirements Report completion to service manager and if time permits, assist other field technicians For any items completed on service reports, have the customer sign to acknowledge their acceptance of that particular service item or all items on the service report. Paperwork for New/Incomplete Service Items Complete all return service reports daily, utilizing catalogue codes and proper terminology. All reports must be complete, accurate and signed off by the customer acknowledging the service to be completed. Company Representation Always represent the company in a courteous and professional manner. Always operate company vehicles in a safe and professional manner. Education Grade 12 Specialized knowledge, Skills/Abilities and Experience Working knowledge of cabinetry installation, counter tops, woodworking and finishing techniques Possess excellent organizational and time management skills Capable of working independently (minimal supervision) as well as part of a solid team Strong communication/interpersonal skills and ability to manage difficult customer interactions with tact Valid driver's license and clean driver’s abstract record Proven problem solving ability and creative approach to solving service issues on site Must be physically fit and able to lift up to 75 lbs Good PC skills with working knowledge of Outlook, Excel and Word Knowledge of Deslaurier products and services would be a strong asset Must provide own equipment: table saw, chop saw, air nailer, compressor, wood working tools. This position offers an opportunity to leverage your technical expertise in a dynamic environment dedicated to delivering top-tier service. We value professionalism, technical proficiency, and a commitment to excellence in every aspect of the role. Benefits Dental care Employee assistance program Extended health care Company events Mileage reimbursement On-site parking Paid time off Vision care Work Location: In person

The role focuses on completing service work and installation deficiencies to ensure projects meet quality standards. Responsibilities include diagnosing issues, performing repairs, and managing customer sign-offs for completed service items.

Candidates must have a high school diploma, a valid driver's license, and working knowledge of cabinetry and woodworking. They are required to provide their own professional tools, including a table saw and compressor.

• Dental care • Employee assistance program • Extended health care • Company events • Mileage reimbursement • On-site parking • Paid time off • Vision care

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred
• Microsoft ExcelPreferred
• Microsoft WordPreferred
• Microsoft OutlookPreferred

Identified from the job description. Confirm important requirements above.

• Cabinetry installation
• Counter top installation
• Woodworking
• Finishing techniques
• Problem solving
• Time management
• Customer service
• Interpersonal communication
• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• Safe vehicle operation

• Trades
• Construction
• Manufacturing
• Customer Service & Support

Minimum education

High school

Minimum experience

2+ years

Apply by

Feb 7, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available