Datacenter Technician

Job summary

Install, relocate, provision, and troubleshoot data center servers and other infrastructure, including hardware replacement, cabling, and remote hands support. Manage incidents, IMAC activities, asset records, infrastructure monitoring, operational documentation, and compliance with data center security procedures.

Job details

Data Center Operation Technician The Services at a high level, will include data center infrastructure support, hardware installation, troubleshooting, rack & stack activities, remote hands support, asset management, and day-to-day operational support to ensure reliable data center operations. Minimum years of experience as Data Center Ops Tech: 2 years Details of Services will include: Perform rack & stack activities, including server installation, relocation, minor cabling, labeling, and equipment setup. Provide hardware break/fix support, including component replacement, diagnostics, and hardware validation. Support server provisioning activities, including physical setup, firmware checks, and deployment readiness. Handle remote hands support for infrastructure teams, including power cycling, console access, and physical troubleshooting. Manage incident and service requests, perform initial troubleshooting, and escalate issues as required. Coordinate IMAC activities (Install, Move, Add, Change) for servers, network devices, and datacenter equipment. Coordinate asset management and inventory records, including device tracking, tagging, and CMDB/DCIM updates. Coordinate network and cabling activities, including patching, cable replacement, port verification, and connectivity checks. On-site monitor datacenter infrastructure health, identify alerts/issues, and coordinate resolution with relevant teams/vendors. Update operational documentation, shift handovers, change records, and compliance with datacenter security procedures.

What you’ll do

Install, relocate, provision, and troubleshoot data center servers and other infrastructure, including hardware replacement, cabling, and remote hands support. Manage incidents, IMAC activities, asset records, infrastructure monitoring, operational documentation, and compliance with data center security procedures.

Requirements

At least two years of experience as a Data Center Operations Technician is required. The role requires practical capability in hardware support, server setup, cabling, asset tracking, incident handling, and day-to-day data center operations.

Listed skills

• Incident Management · Preferred
• Asset Management · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Rack And Stack
• Server Installation
• Hardware Troubleshooting
• Hardware Break/Fix
• Server Provisioning
• Remote Hands Support
• Incident Management
• Service Request Management
• IMAC Coordination
• Asset Management
• Inventory Management
• CMDB/DCIM Updates
• Network Cabling
• Connectivity Checks
• Datacenter Monitoring
• Operational Documentation

Job areas

• Technology
• Engineering
• Customer Service & Support

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