Maintenance and Automation Technician

Job summary

Install, diagnose, repair, calibrate, upgrade, and test electronic, IT, and mechanical equipment at client sites, while also providing remote technical support and client training. Document service work, follow up on technical files, and participate in the scheduled 24/7 on-call program.

Job details

Take on new challenges every day Do you enjoy solving technical problems, working in the field, and working with a wide variety of technologies? We are looking for a passionate, independent, and customer-service-oriented Automated Systems Technician to join our team. In this role, you will work directly with our clients to install, diagnose, repair, and optimize high-tech electronic, IT, and mechanical equipment. Each day brings its own set of challenges, new situations, and learning opportunities. Your main responsibilities: Respond to service calls and perform on-site interventions at client locations. Diagnose mechanical, electrical, electronic, and IT malfunctions. Perform repairs, calibrations, upgrades, and functional tests. Provide remote technical support via phone, email, or remote access. Train and support clients in the use of the equipment. of their systems. Document interventions and ensure follow-up on technical files. Participate in the 24/7 on-call program according to the established schedule. Occasional travel within the region. Desired Profile DEC (Diploma of College Studies) in electronics, automation, electrotechnics, industrial computing, or a related field. 1 to 3 years of experience in a similar position. Excellent analytical and problem-solving skills. High level of autonomy and initiative. Manual dexterity Developed skills and attention to detail. Professional approach focused on customer service. Valid driver's license. Required Technical Skills Networks and Infrastructure Wired and wireless networks. TCP/IP and UDP protocols. Network configuration and troubleshooting. Computer Science and Servers Windows and Windows Server. Hyper-V and virtualization. Redundant servers and critical environments. Electronics and instrumentation Use of measuring instruments (multimeter, oscilloscope, etc.). Electronic and electrical diagnostics. Reading schematics and technical drawings. Specialized systems Point of sale (POS) peripherals and payment systems. Remote control software (TeamViewer, LogMeIn, VNC). Reading mechanical, electrical, and electronic diagrams. Strengths Knowledge of SQL and scripting. Experience in traffic control and IMSA detection. Proficiency in AutoCAD. Language Requirements Excellent command of French, both spoken and written. Good command of English, both spoken and written. written communication skills. Knowledge of English is required as the incumbent will communicate with clients, suppliers, and partners located outside of Quebec, as well as consult technical documentation, equipment manuals, and software available only in English as part of their duties. Why join us? Competitive salary based on experience. Company vehicle provided for business travel. Ongoing training and skills development. Stimulating technological environment. High degree of autonomy in work execution. Experienced team and collaborative. A varied role where no two days are the same. If you enjoy fieldwork, technology, and technical challenges, we want to meet you.

What you’ll do

Install, diagnose, repair, calibrate, upgrade, and test electronic, IT, and mechanical equipment at client sites, while also providing remote technical support and client training. Document service work, follow up on technical files, and participate in the scheduled 24/7 on-call program.

Requirements

A college diploma in electronics, automation, electrotechnics, industrial computing, or a related field is desired, along with 1–3 years of similar experience and a valid driver's license. Candidates should have strong troubleshooting, networking, server, electronics, and instrumentation skills, be autonomous and customer-focused, and communicate well in French and English.

Benefits

• Company Vehicle • Ongoing Training and Skills Development

Listed skills

• Customer service · Preferred
• AutoCAD · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Mechanical, Electrical, and Electronic Diagnostics
• IT Troubleshooting
• Equipment Repair and Calibration
• Network Configuration and Troubleshooting
• TCP/IP and UDP
• Windows and Windows Server
• Hyper-V and Virtualization
• Electronic Instrumentation
• Reading Technical Schematics
• Point-of-Sale and Payment Systems
• Remote Support Software
• Customer Service
• Analytical and Problem-Solving Skills
• SQL and Scripting
• AutoCAD
• Traffic Control and IMSA Detection

Job areas

• Technology
• Engineering
• Trades
• Customer Service & Support
• Transportation