A career-defining opportunity for a best practices leader who understands complex service, operating and policy issues, program interrelationships and the potential impacts of policy actions, and has the experience, expertise and confidence to carry out a complex enterprise asset management (EAM) mandate within the public transit system of Canada’s largest city.
About the TTC
The Toronto Transit Commission (TTC), North America’s 3rd largest transit system, has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC vision is to be a transit system that makes Toronto proud. Its recruitment efforts are directly aligned to the mission of providing “a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy”.
About the Role
As Head, Enterprise Asset Management (EAM) Program Delivery, you will be a key member of the TTC EAM Executive Committee responsible for providing effective senior leadership and direction in the establishment of an EAM Program for the safe and effective maintenance of the TTC fleet, infrastructure, and other facilities.
Leveraging your senior-level experience, you will lead the development, implementation and ongoing maintenance of an enterprise Transit Asset Management Plan, and support the development of standardized asset management plans for each individual asset type at the TTC in partnership with Asset Management Offices and stakeholders. This will include developing and aligning TTC’s approach, policies, practices, processes and systems related to asset management with leading practices, and Municipal, Provincial and Federal standards, reporting requirements and regulations, including the Ontario Regulation 588/17.
This pivotal role also involves leading the development, implementation and oversight of EAM’s program governance structure, practices and ongoing management, and delivery of program deliverables in adherence to TTC program/project management standards, including planning, tracking, and reporting on program progress, and identifying, managing, escalating and resolving issues and risks.
Recognized for your subject matter knowledge and commitment to continuous improvement, you will be accountable for planning, directing and overseeing all activities of the section, including leading and/or supporting the continuous review and improvement of EAM-related corporate policies, practices, processes and systems. This will see you collaborating with departmental Asset Management Offices to implement new corporate policies, practices, processes and systems that improve the TTC’s capital planning and asset lifecycle management.
About the Candidate
This mission-critical mandate would be a welcome career move for a senior manager with deep expertise in enterprise asset management and experience applying and integrating the principles and practices of long-term capital planning, asset lifecycle management, asset operations and maintenance protocols, and asset rehabilitation planning. As this knowledgeable leader, you will bring senior-level experience gained through progressively responsible positions in the relevant key functional areas, and an in-depth understanding of the service and financial issues facing the TTC, including service delivery, policy development, strategic, service and capital planning, financial and project/project management, and the development of best practices.
Underpinning your track record of accomplishments is a post-secondary degree in Business Administration, Finance, Economics, Public Administration, Science, Engineering or a related discipline, or an equivalent combination of education, training and experience coupled with several years in industry. A graduate degree in a related field (e.g. MBA) or a professional designation in a related discipline (e.g. P.Eng.) is strongly preferred.
Meeting the challenges and opportunities inherent in this senior role calls for a working knowledge of, and experience with, ISO 5500 and Ontario Regulation 588/17, extensive project management experience, with demonstrated success in leading broad-scale programs or projects, familiarity with financial forecasting methods and corporate data management tools, and the ability to manage program budgets.
A skilled strategic, analytical and conceptual thinker, you understand complex service, operating and policy issues, evaluation frameworks, program interrelationships and the potential results and outcomes of policy actions. You also have an extensive background in designing, developing and implementing policies and procedures to increase the control, efficiency and effectiveness of the fiscal program and performance, and in preparing comprehensive reports and presentations, and analyzing, interpreting and summarizing information to support strategic, service and financial decision-making.
An in-depth understanding of governance and accountability frameworks, principles and application, preferably in a large, public sector organization, will prove invaluable in this role, along with in-depth experience with relevant legislation and standards in the area of financial planning, budgeting, management reporting and controls, employee and labour relations, and occupational health and safety. Comfortable managing competing priorities and demands in a rapidly changing environment, you are adept at leading, coaching and motivating diverse, management teams and effectively advising on priorities and deadlines, while operating as a fully accountable leader.
Given the work environment and scope of the position, you must have, or rapidly acquire, a comprehensive knowledge of the Ontario Human Rights Code and Related Orders, including disability accommodation and accessibility requirements pertaining to passengers and employees. In addition, you must be able to deal effectively with tact, courtesy, discretion and diplomacy with staff at all levels, and be willing and able to travel to various TTC work sites, as required.
To apply to this senior managerial role in public transit, submit your application to Phelps by clicking here: https://bit.ly/3DyxQoG. Application deadline: December 3rd, 2022.
PHELPS GROUP 401 Bay Street, Suite 1400, Toronto, ON M5H 2Y4
Phone: 416 364 6229
The TTC is committed to fostering a positive workplace culture with a workforce that is representative of the communities it serves. Committed to the principles of diversity and inclusion, the TTC encourages applications from all qualified applicants. Accommodation is available for applicants, including those with disabilities, throughout the recruitment process.