Production Support Engineer

August 2 2019
Industries Airspace, Aviation, National Defence
Categories Aerospace, Aviation, Airport, Mechanical, Air Traffic Control, Mechanic
Dorval, QC

Provide technical leadership to jet engine repair teams and help to meet customer requirements. Support the communication, commercial and supply chain aspects of the maintenance activities.

· Support the work shop with work instructions, trouble shooting and technical guidance;

· Support line maintenance and engine test trouble shooting;

· Define engine repair work-scopes based on customer requirements and internal procedures.

· Special assignments i.e. participate in or lead projects;

· Coordinate activities, resources, equipment and information;

· Liaise with sales, Operation Center and Production;

· Act as the point of contact and help find solution;

· Providing data and analyzes if required;

· Develop change management plans with the key stakeholders;

· Provide administrative support to the team;

· Respond to inquiries received by telephone and e-mail;

· Identify and assess customers’ needs to achieve satisfaction;


· Bachelor of Aerospace Engineering or Mechanical Engineering;

· Experience in managing internal clients;

· Very good sense of organization, management and communication;

· Excellent ability to work under pressure;

· Customer service oriented;

· Good communication, also a spirit of synthesis and analysis;

· Initiative and autonomy;

· Language: Written and oral English.

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