Sr. Product Manager Systems & SW, LGS

May 23 2019
Industries Consumer goods (Others)
Categories Project Management, Business Analysis, Engineering, Management, Consulting, Engineering, Project - Project management - Planning, Research & development, Business analysis
Montreal, QC

Purpose of the Function:

Responsible for the product management of the LGS Systems and SW from launch through all steps of the life cycle management.

Key responsibilities:

Responsibility for the following activities in Systems: 
• Define product strategy and goals in line with the overall LGS strategy, including life cycle and phase in/phase out
• Manage the product roadmap and prioritizing upcoming work to be done for area of responsibly 
• Gather and prioritize system requirements coming from sales and the customers.
• Work closely with the other members of the Lodging Product Management team to insure the seamless and sustained integration of the systems into the Lodging product line
• Gather and monitor competitors' solutions and activities and perform competitor analysis and bench marks on a regular basis 
• Identifying future market feature trends and eventual gaps in product portfolio 
• Cooperate with the marketing group on launch plans, technical documentation and any other deliverable from the market shared resources group
• Develop business cases with «business owner», and mange into road map per global LGS strategic objectives 
• Prepare and present Investment Application for new development projects (IAS)
• Constructively communicate and work with Engineering and other departments for alignment, team work and optimal work processes 
• Be a proactive innovation driver aligned with the established global LGS strategy 
• Help developing training programs and train other departments and regions to secure the needed product knowledge is passed on to perform their various functions (project management, sales and support)
• Perform cost, price and margin analysis, product demand analysis and price list management (Webstore and available price lists)
• Working with marketing and other departments to ensure that the company produce & maintain company literature such as instructions, brochures, installation guides, manuals, etc. for the company, websites and the webstore
• Communicates relevant product changes and updates to the sales and support teams
• Manage price lists and supports the sales teams and SBO's with pricing
• Travel to occasional customer meetings for innovation workshops/VOC and trade shows. Other business travel maybe required from time to time
• Closely track, bench mark and report activities on regular basis according established reporting process at any given time
• Gather, evaluate and prioritize system requirements coming from sales and the customers
• Start journey towards cloud based systems and SaaS and recurring revenue model
• Create dashboard and report monthly on progress and revenue development 
• Develop and manage System strategy toward single solution platform going forward and EOL of other systems 
• Other general & specified duties may be assigned

Qualifications required

• 8-10 years of technology environment innovation experience, with at least 3 years in software
• University degree in Business Administration or Computer Engineering or equivalent
• Bilingual (English, French)
• Rigorous and disciplined
• Well organized
• Great team spirit
• Excellent communicator
• Results-oriented
• Ability to work under pressure 
• Proactive and driven
• Transparent in dealing with colleagues 
• Inclusive work style 
• High work ethics
• Customer orientation
• Eye for details
• Experience in training larger groups on products and solutions
• Ability to present to customer, internal departments and upper management as needed

Values of dormakaba

dormakaba recognizes the importance of values in our workplace. To succeed, all candidates must demonstrate behaviors that reflect our values. They are:

  • Customer First
  • Performance
  • Curiosity
  • Courage
  • Trust
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