Field Service Technician

WHY DO WE NEED YOU? At Saint-Gobain Construction Chemicals, we're helping build the future of sustainable construction. As part of Saint-Gobain, a global leader in light and sustainable building solutions with over 360 years of innovation, we are expanding our Construction Chemicals business across Canada. Recognized among the world's top employers, we empower our people to make a meaningful impact in our purpose of Making the World a Better Home. We are currently seeking a Field Service Technician to support our customers throughout Ontario province. About The Role The Field Service Technician is a highly hands-on, customer-facing technical professional responsible for the installation, maintenance, calibration, troubleshooting, and repair of admixture dispensing systems at customer concrete plants and on mixer trucks across British Columbia. Safety is our top priority. In this role, you will help ensure customer equipment operates reliably, service issues are resolved quickly, and customers realize the full value of Saint-Gobain Construction Chemicals solutions. As the primary company representative at many customer sites, you will work closely with plant managers, batch plant operators, maintenance teams, mixer truck drivers, and internal sales and technical teams. This position is ideally suited to an individual who enjoys working independently, solving technical challenges, and delivering exceptional customer service in the field. This is a remote position requiring travel throughout British Columbia, as well as flexibility to support occasional early morning, evening, overnight, or emergency service requirements. IS THIS JOB FOR YOU? Required Qualifications Minimum 3 years of experience in field service, industrial maintenance, mechanical service, construction equipment maintenance, concrete plant operations, or a related technical field. Strong mechanical and electro-mechanical troubleshooting skills. Experience working with pumps, dispensing systems, electrical and mechanical components, meters, gauges, tools, and industrial equipment. Excellent customer service and communication skills. Strong problem-solving and analytical abilities. Ability to work independently, manage priorities, and maintain a high level of organization. Comfortable using computers and service management systems for work orders, maintenance records, parts tracking, and expense reporting. Valid Class 5 Driver's Licence with a clean driving record. Ability and willingness to travel extensively throughout British Columbia. Preferred Qualifications Experience in concrete production, ready-mix operations, batch plant environments, admixtures, or related construction materials industries. Knowledge of concrete batching systems and associated equipment. TO MAKE SURE NOTHING IS FORGOTTEN Saint-Gobain, the world’s largest building materials company with a 360-year legacy of innovation, is expanding its Construction Chemicals business in Canada.Recognized by the Top Employers Institute as one of the best places to work, we empower you to make a real impact in Making the World a Better home. LEGAL STATEMENT Saint-Gobain is an inclusive and equal opportunity employer committed to providing reasonable accommodations throughout the recruitment process to applicants upon their request. This commitment is in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Benefits In Joining Us We provide unique options to fit your unique lives! Our Total Rewards Program offers a total approach to well-being! Our amazing benefits and programs include, but are not limited to: Excellent healthcare options: Medical, vision, prescription & dental Family Focus & Balance: Parental leave, paid time-off, and Employee Assistance Program Financial Security: Company-funded Retirement Accumulation Plan - Registered Retirement Savings Plan (RRSP), Deferred Profit-Sharing Plan (DPSP), Tax-Free Savings Account (TFSA) and Employee Stock Purchase Program (PEG) Tuition Reimbursement: Continuing education for every season of your career Employee Recognition Programs LiveWell: Rewarding you for living a healthy lifestyle Be Well Be You: Our comprehensive benefits, resources, and programs platform to help you and your family be well, wherever you are in life (Emotional, Physical, Financial, and Social) Pet insurance options: Insurance plan & prescription discount program for your furry friends Perks & Savings Program: access to thousands of gift cards, in-store and online discounts, as well as cashback offers. Certain provinces require pay information be provided in job postings. The national pay range for this position is 60,500$ to 70,000$ per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 7% of base salary based on company and individual performance measures. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ well-being and help improve daily life for themselves and their families. Employees have the flexibility to choose the benefits that best needs their individual needs.

Responsible for the installation, maintenance, calibration, and repair of admixture dispensing systems at concrete plants and mixer trucks. Acts as the primary technical representative to ensure equipment reliability and customer satisfaction.

Requires at least 3 years of experience in field service or industrial maintenance with strong mechanical and electro-mechanical skills. Must possess a valid Class 5 Driver's Licence and be willing to travel extensively throughout British Columbia.

• Medical Insurance • Vision Insurance • Prescription Insurance • Dental Insurance • Parental Leave • Paid Time-off • Employee Assistance Program • Registered Retirement Savings Plan (RRSP) • Deferred Profit-Sharing Plan (DPSP) • Tax-Free Savings Account (TFSA) • Employee Stock Purchase Program (PEG) • Tuition Reimbursement • Employee Recognition Programs • Health Lifestyle Rewards • Pet Insurance • Perks & Savings Program

• Customer servicePreferred
• Problem solvingPreferred
• OrganizationPreferred

Identified from the job description. Confirm important requirements above.

• Mechanical Troubleshooting
• Electro-mechanical Troubleshooting
• Industrial Maintenance
• Customer Service
• Problem Solving
• Analytical Abilities
• Pump Maintenance
• Dispensing Systems
• Concrete Plant Operations
• Equipment Calibration
• Service Management Systems
• Organization

• Trades
• Construction
• Engineering
• Manufacturing
• Customer Service & Support

Minimum experience

3+ years

Apply by

Oct 3, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level