Equipment Service Technician (EST)

Ottawa, ON Henry Schein Global Is A Health Solutions Company Powered by A Network of People and Technology Our 900+ Team Schein Members In Canada Work Together To Support Dental Practitioners, Practices And Businesses Providing Supplies, Equipment, Service, And Digital Technology Driven Through An All-encompassing Business Solutions Approach Which Brings Our Corporate Mission To Life “Henry Schein Canada will focus on practice care so our customers can focus on patient care”. WHY US You will enjoy a competitive compensation package including salary, bonus, company vehicle, health benefit plans and programs and a company pension plan. We will also provide you with the ability to engage and participate in a variety of thoughtful corporate initiatives and event days. We are a company focused on individual talent development and success in addition to your wellness. THE POSITION The Equipment Service Technician (EST) is responsible for promptly repairing and maintaining dental equipment, contacting vendors and coordinating repairs sent directly from customers and technicians to vendors. The EST will also communicate all aspects of repairs and estimates to customers, providing customer service for repair and maintenance inquiries. In this role the EST develops customer relationships and provides support with the goal to grow the territory, this includes sourcing new accounts and promoting preventative maintenance agreements. The Qualifications You are someone who understands the value of strong customer relationships, and you know how to provide a client with great service. You are natural born tinkerer who has a passion for installing, troubleshooting, and repairing equipment. Understanding and working with machinery and equipment is your strong suit. You have great time management skills, organizational skills, and work well under pressure. An education in mechanical or electrical technology is an asset. Your favourite words are diagnostics, repair, installation, hydraulics, pneumatics, troubleshoot, mechanical, electronics This position reports to our Ottawa Branch and requires some travel across Ottawa and surrounded areas. Compensation: The posted range for this position is $65,000– $72,000 which is the expected salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining pay within the posted range including education, prior experience, training, skills, certifications, location/labour market, internal equity, etc Vacancy Status: This posting is for an existing, available vacancy. What Does Inclusion Mean At Henry Schein INCLUSION at Henry Schein means valuing you for who you are. It is paramount to unleashing the power of diversity. Inclusion ensures you feel a sense of belonging, empowers you to share insights and ideas, and fosters collaboration with your colleagues. Together, we contribute to Henry Schein's success. At Henry Schein, we believe that an integrated approach to our inclusion ensures success by cultivating our Culture, recruiting and retaining diverse Talent, supporting our Marketplace and continuing our commitment to Society. Are you ready to disrupt the status quo and #comejoinourteam #iamteamschein #HenryScheinDental #JoinOurTeam? We’d love to meet you. Henry Schein Canada, Inc. is an equal opportunity employer committed to accommodating the needs of applicants with disabilities. Should you require an accommodation throughout the recruitment and selection process due to a disability, please contact Human Resources.

The Equipment Service Technician is responsible for repairing and maintaining dental equipment while coordinating with vendors for complex repairs. The role also involves managing customer relationships, providing repair estimates, and promoting preventative maintenance agreements.

Candidates should have a passion for tinkering and a strong ability to troubleshoot mechanical and electrical equipment. An education in mechanical or electrical technology is considered an asset.

• Salary • Bonus • Company vehicle • Health benefit plans • Company pension plan

• Time managementPreferred
• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Equipment Installation
• Troubleshooting
• Equipment Repair
• Customer Service
• Time Management
• Organizational Skills
• Diagnostics
• Hydraulics
• Pneumatics
• Electronics
• Mechanical Technology
• Electrical Technology

• Trades
• Healthcare
• Engineering
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

0+ years

Apply by

Sep 4, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level