Lead Field Service Technician

As a BAS Field Service Technician at Honeywell, you will have the opportunity to join our Field Service team, ensuring efficient and effective service delivery to our customers. You will develop and implement strategies to optimize field service operations, driving customer satisfaction and business growth. Collaborating with cross-functional teams, you will drive continuous improvement initiatives and establish strong relationships with key stakeholders. You will report directly to our Sr. Field Service Supervisor based out of our Hamilton, Ontario location. In this role, you will impact the success of our field service operations, customer satisfaction, and the growth of the organization. You will work with critical building management, HVAC and security systems with the opportunity to work on a range of commercial and government buildings, healthcare facilities, airports and correction facilities. In this role you will help our customers to use technology to improve productivity and increase the value of services provided to our many different customers. The primary focus is to provide continuing service support for Honeywell’s Commercial Controls Building Automation HVAC systems. Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

The Lead Field Service Technician will optimize field service operations and drive customer satisfaction through strategic initiatives and cross-functional collaboration. They will provide ongoing service support for building automation and HVAC systems across various commercial and government facilities.

Candidates must possess a degree or diploma in a related field and hold a Niagara Certification. At least two years of experience in field service, HVAC controls, and building automation troubleshooting is required.

• Technical ReportingPreferred
• TroubleshootingPreferred
• Microsoft OfficePreferred
• Critical ThinkingPreferred

Identified from the job description. Confirm important requirements above.

• Building automation systems
• HVAC controls
• Preventative maintenance
• Commissioning
• Troubleshooting
• Energy management
• Chillers
• Boilers
• VAV systems
• Air handling units
• Enterprise building integration
• Microsoft office
• Critical thinking
• Technical reporting
• Sensor calibration
• System architecture
• HVAC
• Automation
• Building Management System
• Building Management
• Customer Service
• Continuous Improvement Process
• Operating Systems
• Field Service Management
• Operations
• Security Systems

• Engineering
• Technology
• Energy
• Security & Safety
• Manufacturing
• Field Service Technician
• Civil Engineering Technicians
• Maintenance and Repair Workers, General

Minimum education

Professional degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week