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Description CNC Machining Process Engineer Position Information Position Title: CNC Machining Process Engineer Department: Research & Development Company: Protocase Inc. Location: Sydney, Nova Scotia Work Arrangement: On-site Employment Type: Full-Time, Permanent Shift: Day Shift Level: Mid-Level (Expected Experience: 3+ Years) Full Transparency: We Work a Little Differently Around Here. This isn't just another job where you punch in and punch out. We come to work every day because we strive to earn a living in a meaningful way. Too many people exist without finding joy or purpose in their work, and we believe that's just wrong. After all, we spend at least a third of our lives working—so why not create workplaces where people want to come to work in the morning and feel good when they leave at the end of the day? At Protocase, your ideas don't just matter—they shape our future. We thrive on collaboration and innovation, where every voice is heard, valued, and makes a real impact. Does this sound like something you'd want to be a part of and help grow? Protocase specializes in custom sheet metal enclosures, panels, and parts for engineers and innovators worldwide, built with unmatched speed and quality. We take the impossible and make it possible for some of the brightest minds on the planet. Learn more about us: https://workdifferently.info/ About The Role This is not a traditional CNC machining position. While you'll spend time operating CNC mills and machining parts, your primary responsibility will be to solve manufacturing problems, develop new machining processes, troubleshoot complex production challenges, and improve how we machine parts across the company. You'll work on special projects, process development initiatives, tooling evaluations, and machining experiments that help us improve quality, reduce cycle times, increase throughput, and expand our manufacturing capabilities. If you're someone who enjoys figuring out why something isn't working, testing solutions, and turning discoveries into repeatable processes, this role was built for you. Working alongside machinists, programmers, engineers, and production leaders, you'll have the opportunity to influence how machining is performed across our entire operation while helping shape the future of manufacturing at Protocase. What You'll Do Investigate root causes of machining challenges and develop solutions to improve tooling, fixturing, machine performance, quality, and cycle times. Investigate recurring production issues and implement practical, long-term corrective actions. Lead machining improvement projects from concept through implementation. Support production teams by providing technical expertise and resolving machining-related issues. Develop, test, and validate new machining methods for challenging or unique customer parts. Identify inefficiencies in machining processes and develop practical, scalable solutions. Design and execute machining experiments to evaluate tooling, machining strategies, programming approaches, and process improvements. Operate CNC mills (including 5-axis machines) to test and validate new ideas in a hands-on environment. Analyze machining outcomes and production data to identify root causes and improvement opportunities. Develop and improve machining standards, best practices, and process guidelines used across the organization. Collaborate with machinists, programmers, engineers, and leadership to implement process improvements. Translate findings into clear, repeatable processes that improve quality, efficiency, and consistency. Balance precision, speed, manufacturability, and practicality when developing machining solutions. Document experiments, results, and lessons learned to strengthen organizational knowledge and support continuous improvement. What You Need (Required Qualifications) Education Machining diploma, trade certification, Engineering Technology diploma, or equivalent hands-on experience. Experience Minimum 3 years of CNC machining experience. Strong experience troubleshooting machining processes and identifying root causes. Experience improving machining processes, tooling strategies, cycle times, quality, or productivity. Experience independently solving complex machining challenges. Experience working with engineering, programming, or manufacturing teams to implement process improvements. Technical Skills Strong proficiency in CNC machining, including 5-axis milling. Experience with G-code programming and CAM software. Strong analytical and problem-solving abilities. Ability to evaluate machining data and make evidence-based decisions. Continuous improvement mindset with a passion for innovation. Excellent collaboration and communication skills. Hands-on approach with the ability to test and validate ideas on the shop floor. Certifications / Licenses None required. Other Requirements Must be legally eligible to work in Canada. Ability to work on-site in Sydney, Nova Scotia. What Would Be Considered An Asset (Nice-to-Have Qualifications) Experience operating CNC lathes and Coordinate Measuring Machines (CMMs). Experience in aerospace, medical device manufacturing, or other precision manufacturing industries. Familiarity with Lean Manufacturing principles and continuous improvement methodologies. Experience designing, executing, and documenting machining trials or process improvement initiatives. Experience applying structured problem-solving methodologies such as Six Sigma, DMAIC, or Design of Experiments (DOE). Experience optimizing tooling strategies, cutting parameters, and machining workflows. What Success Looks Like Within Your First Year, You Will Develop and implement machining process improvements that reduce cycle times, improve quality, and increase manufacturing efficiency. Become a trusted technical resource for machinists, programmers, and engineering teams. Successfully troubleshoot complex machining issues and implement sustainable corrective actions. Develop new machining strategies that expand Protocase's manufacturing capabilities. Establish repeatable machining standards and best practices that improve consistency across the organization. Build strong relationships across R&D, Production, Programming, and Engineering while contributing to a culture of innovation and continuous improvement. Why Us? At Protocase, we believe in recognizing and rewarding hard work and dedication. Our starting annual total compensation package—including base salary and performance incentives—ranges from $70,000 to $100,000 CAD, depending on experience. In Addition, You Can Look Forward To Training & Growth: Leadership training, skills development opportunities, regular coaching, and clear pathways for career growth. Comprehensive Health Care Plan & Company RRSP: Medical, Dental, Life Insurance, Group Insurance, and a Company RRSP after six months of full-time employment. Vacation: Start with two weeks of paid vacation, increasing to three weeks after three years and four weeks after five years. Community Discounts: Access exclusive discounts at local businesses and restaurants. Wellness Support: Enjoy a cost-shared YMCA membership, wellness initiatives, and access to a pension plan after three months of employment. Social Events: Regular social events, including seasonal parties, monthly lunches, and team celebrations. Lifestyle of Cape Breton, Nova Scotia: Live in a community with quick commutes, affordable homes on generous plots of land, beautiful scenery, and friendly people—a lifestyle that combines natural beauty with a vibrant culture. If you're energized by solving complex machining challenges, experimenting with new ideas, and helping shape the future of manufacturing, we'd love to hear from you.

What you’ll do

The role focuses on solving manufacturing problems and developing new machining processes to improve quality and throughput. Responsibilities include investigating root causes of machining challenges and validating new methods using CNC mills.

Requirements

Requires a minimum of 3 years of CNC machining experience and a relevant diploma or trade certification. Candidates must be proficient in 5-axis milling, G-code, and CAM software with strong analytical problem-solving skills.

Benefits

• Medical Insurance • Dental Insurance • Life Insurance • Group Insurance • Company RRSP • Paid Vacation • Community Discounts • YMCA Membership • Pension Plan • Social Events

Listed skills

• Continuous Improvement · Preferred
• Technical Documentation · Preferred
• Troubleshooting · Preferred
• Root Cause Analysis · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• CNC Machining
• 5-Axis Milling
• G-code Programming
• CAM Software
• Root Cause Analysis
• Process Development
• Tooling Evaluation
• Cycle Time Reduction
• Troubleshooting
• Continuous Improvement
• Technical Documentation
• Experimental Design

Job areas

• Manufacturing
• Engineering
• Trades
• Science & Research