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Job summary

The Data I/O Technician manages the creation and maintenance of metadata for digital content while ensuring efficient data flow for incoming and outgoing deliveries. They are responsible for troubleshooting operational issues, maintaining production systems, and ensuring accurate, on-time delivery of content.

Job details

Business Unit: Company 3 Position: Data I/O Technician (Fixed Term) Location: Vancouver, BC (On-Site) Hours of Operation: 1:00pm - 10:00pm PT Requisition Number: 1028 *Pay Range: $20.00 - $23.00 CAD hourly POSITION SUMMARY: Company 3 is seeking a swing shift Data Technician who possesses thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology in business sustainability. MAIN DUTIES: The Data I/O Technician will create and maintain descriptive, technical, and structural metadata for digital content, as well as process incoming client-supplied content and outgoing work deliveries to keep the data flow moving efficiently. They will maintain a current and accurate understanding of all work-in-progress in the production and delivery areas to ensure on-time and accurate delivery of content, and manage Hard Drive, FTP, Aspera, Signiant and Smartjog delivery mechanisms. They will also be responsible for the following: Ensure completed service orders are processed and forwarded for invoicing. Troubleshoot and resolve operational issues and perform root cause analysis Maintain a positive team relationship through both written and verbal communication, as well as accurately fulfilling needs and resolving problems accurately, on time, with high quality standards and a positive attitude. Engage in on-going training programs as necessary. Complete additional duties as required. WHAT YOU BRING: The ideal candidate will have experience with Linux operating systems and shell-based tools, as well as production tools including DaVinci Resolve, AutoDesk Flame and Avid. They must have working knowledge of render software such as Colorfront OSD and Transkoder, and have a good, in-depth understanding of diverse computer systems and networks. Additional desired skills include: LTO and related archiving software Excellent diagnostic and problem-solving skills Excellent communication ability Outstanding organizational and time-management skills Good knowledge of internet security and data privacy principles Regularly exercises critical thought and creative problem solving Experience managing a team of 5, typically working asynchronously Be familiar with ticketing systems such as JIRA, or other Agile style task tracking software Familiar with commonly used production cameras (ARRI, RED, Sony, etc.) Is constantly engaged in learning and testing new technologies ABOUT THE COMPANY: Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more. Diversity and Inclusion at Company 3: Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self. It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process. *The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs. The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply. The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws. This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview. To the extent required by applicable law, the Company will contact candidates who are interviewed, within 45 days of their last interview, to advise as to whether or not a hiring decision has been made.

What you’ll do

The Data I/O Technician manages the creation and maintenance of metadata for digital content while ensuring efficient data flow for incoming and outgoing deliveries. They are responsible for troubleshooting operational issues, maintaining production systems, and ensuring accurate, on-time delivery of content.

Requirements

Candidates must have experience with Linux operating systems, shell-based tools, and production software such as DaVinci Resolve, AutoDesk Flame, and Avid. Strong diagnostic, problem-solving, and organizational skills are required to manage diverse computer systems and network delivery mechanisms.

Benefits

• Health insurance • Retirement benefits • Insurance benefits • Paid time off

Listed skills

• Jira · Preferred
• Troubleshooting · Preferred
• Linux · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Linux
• Shell-based tools
• DaVinci Resolve
• AutoDesk Flame
• Avid
• Colorfront OSD
• Transkoder
• LTO archiving
• Troubleshooting
• Metadata management
• Data flow management
• JIRA
• Agile task tracking
• Network administration
• Internet security
• Data privacy
• Look Development
• Autodesk
• Ideation
• DaVinci Resolve (Video Editing Software)
• 3D Animation
• Time Off Management
• IBM Aspera
• Positivity
• Data Privacy
• Signiant (File Transfer Software)
• Motion Graphics
• Agile Methodology
• Color Grading
• Communication
• Conceptual Design
• Creativity
• Creative Problem Solving
• Critical Thinking
• Dataflow
• Operating Systems
• Digital Content
• Matte Painting
• Sales
• Marketing
• Internet Security
• Invoicing
• Problem Solving
• Metadata
• Post-Production
• Quality Management
• Rapid Prototyping
• Time Management
• Troubleshooting (Problem Solving)
• Verbal Communication Skills

Job areas

• Technology
• Creative & Media
• Data & Analytics
• Software
• Data Technician
• Broadcast Technician
• Broadcasting and Audio-visual Technicians
• Broadcast Technicians