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Job summary

The Field Service Technician will travel to customer sites to perform diagnostics, maintenance, and repairs on heavy equipment. They are responsible for maintaining high safety standards and building trusted relationships with customers through regular on-site visits.

Job details

Toromont Cat is seeking a Field Service Technician in London, ON, to travel to customer sites in a Toromont service truck and perform diagnostics, maintenance, and repairs on heavy equipment. The successful candidate will deliver exceptional service, maintain high safety standards, and complete work efficiently and with integrity. Hourly wage: $55.24 an hour As a Toromont Cat Field Service Technician, YOU will experience: * Working within one of the safest organizations in the industry where your safety and well-being are our most important priority * Working for the best in class equipment dealer and with the premium Caterpillar brand * Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success * Competitive total rewards including: wages, benefits, and premiums (as eligible) * An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada In a typical day, YOU will: * Possess a strong work ethic and a positive attitude to get the job done right and on time. * Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Culture * Diagnose mechanical problems using Caterpillar testing equipment and leveraging top tier technical skills * Maintain quality workmanship to repair Caterpillar equipment within the established time standards out in the field Maintain excellent communication and trusted customer relationships through regular on site visits Must-haves for this role: * A valid Technician License relative to this position, following Provincial standards * Minimum 3 years of experience in repair and service of heavy equipment both in the shop and in the field * Familiarity with Cat systems (ET and SIS would be beneficial) * A valid Driver’s Licence (DZ Licence preferred) About Toromont Cat With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

What you’ll do

The Field Service Technician will travel to customer sites to perform diagnostics, maintenance, and repairs on heavy equipment. They are responsible for maintaining high safety standards and building trusted relationships with customers through regular on-site visits.

Requirements

Candidates must possess a valid technician license and at least 3 years of experience in heavy equipment repair. A valid driver's license, preferably a DZ license, is also required for this role.

Benefits

• Competitive total rewards • Benefits • Premiums • Training and development opportunities

Listed skills

• Technical Documentation · Preferred
• Preventive Maintenance · Preferred
• Safety Compliance · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Heavy equipment repair
• Diagnostics
• Mechanical troubleshooting
• Caterpillar systems
• Customer relationship management
• Safety compliance
• Technical documentation
• Preventive maintenance
• Productivity Improvement
• Positivity
• Strong Work Ethic
• Construction
• Customer Service
• Communication
• Field Service Management
• Safety Standards
• Safety Culture

Job areas

• Trades
• Construction
• Manufacturing
• Energy
• Transportation
• Field Service Technician
• Civil Engineering Technicians
• Maintenance and Repair Workers, General