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Job summary

The Field Service Technician will diagnose and repair mechanical, hydraulic, and electrical issues on forestry and construction equipment in the field. They are responsible for performing preventative maintenance, documenting service activities, and providing professional customer support.

Job details

Choose Your Specialty. Build Your Career Field Service Technician – General Equipment Edmundston Branch | Full-Time Every Day Brings a New Challenge. If you're the kind of technician who enjoys solving problems, working on a variety of equipment, and seeing the results of your work every day, you'll feel right at home at ALPA Equipment. As a Field Service Technician, you'll work on some of the industry's most respected forestry and construction equipment while supporting customers who depend on you to keep their operations running. From advanced diagnostics and major repairs to preventative maintenance and troubleshooting in the field, every day offers something different. Unlike many dealerships that focus on a single manufacturer, ALPA Equipment gives you the opportunity to broaden your expertise by working on premium brands such as Ponsse, Rotobec, Landrich, Terex Fuchs, JCB, and Hyundai, as well as a variety of other makes and models our customers rely on. Whether you're an experienced Heavy Equipment Technician looking for your next challenge or a skilled tradesperson ready to apply your expertise to heavy equipment, ALPA Equipment offers the opportunity to build a rewarding career with a company that values quality, teamwork, and continuous learning. If you're looking for more than just your next job—and you're ready to build a long-term career with a company that values your experience, supports your development, and recognizes your contributions—we'd like to meet you. Why ALPA Equipment? ALPA Equipment is a proudly family-owned company serving customers across Atlantic Canada and Eastern Quebec. We've earned our reputation by delivering quality equipment, dependable service, and building lasting relationships with our customers. Our customers count on their equipment every day. They also count on the people who keep it running. That's why we believe great technicians need the training, technology, and support to do their best work. We invest in ongoing manufacturer training, modern diagnostic technology, and opportunities for career growth. We believe great technicians never stop learning, and we're committed to creating an environment where skilled tradespeople can continue developing their skills while building rewarding careers. Equipment You'll Work With No two days are the same. Depending on customer needs, you'll have the opportunity to work on a wide range of forestry and construction equipment, including: * Ponsse forestry equipment * Rotobec material handlers and attachments * Landrich forestry equipment * Terex Fuchs material handlers * JCB construction equipment * Hyundai construction equipment * A variety of other makes and models serviced for our customers The variety of equipment means you'll continue developing your skills while gaining experience across multiple product lines, manufacturers, and technologies. Your Opportunity Reporting to the Service Manager, you'll travel throughout the territory providing professional service and technical expertise to our customers. Whether you're diagnosing an issue in the field, performing preventative maintenance, or completing a major repair, your work helps keep our customers productive and their equipment operating at their best. A Typical Day * Diagnose mechanical, hydraulic, electrical, and electronic issues on heavy equipment. * Perform repairs, maintenance, inspections, and equipment servicing. * Use manufacturer diagnostic software, electronic testing equipment, and specialized tools to identify and resolve issues. * Perform preventative maintenance to maximize equipment performance and reliability. * Inspect equipment and recommend repairs or maintenance that help reduce customer downtime. * Complete service documentation accurately and professionally. * Communicate effectively with customers regarding equipment concerns and repair recommendations. * Maintain a safe, organized, and professional work environment. * Represent ALPA Equipment with professionalism while delivering exceptional customer service. What You'll Bring We're looking for skilled tradespeople who enjoy troubleshooting, take pride in quality workmanship, and are committed to providing outstanding customer service. We encourage applications from: * Journeyperson Heavy Equipment Technicians * Registered Heavy Equipment Technician Apprentices * Journeyperson Millwrights * Truck and Transport Technicians * Agricultural Equipment Technicians * Industrial Mechanics * Experienced mechanics with transferable hydraulic, diesel, electrical, or mechanical diagnostic skills Equivalent combinations of education, training, and experience will also be considered. You'll be successful in this role if you have: * Strong mechanical aptitude and problem-solving skills. * Experience using computers and electronic diagnostic equipment. * The ability to work independently while contributing to a team environment. * A commitment to safety and quality workmanship. * Flexibility to work overtime when required to support our customers. * A valid driver's licence. * Bilingualism (English/French) may be considered an asset depending on the branch, territory, and customer base. Why Join ALPA Equipment? At ALPA Equipment, we're committed to helping our employees build rewarding careers. We offer: * Competitive compensation. * Comprehensive health and dental benefits. * Company pension plan. * Life and long-term disability insurance. * Virtual healthcare. * Employee and Family Assistance Program (EFAP). * Employee referral program. * Ongoing manufacturer training and professional development. * Modern diagnostic technology and specialized equipment. * Opportunities to grow your skills across multiple equipment brands and technologies. * A supportive team environment where your contributions are recognized and valued. Don't Meet Every Qualification? If you have strong mechanical aptitude, relevant trade experience, and a willingness to learn, we encourage you to apply. We recognize that great technicians come from a variety of backgrounds and would welcome the opportunity to learn more about what you can bring to our team. Your Next Career Starts Here. At ALPA Equipment, we're not just looking for someone to fill a position—we're looking for someone who wants to build a career. We're proud of the work we do, the people we work with, and the customers we serve. If you take pride in quality workmanship, enjoy solving complex mechanical problems, and want to be part of a team that values skill, integrity, and continuous learning, we'd love to hear from you. Send your résumé to: rh-hr@alpaequipment.com [rh-hr@alpaequipment.com] Have questions about the position before applying? We'd be happy to talk with you. Call 506-826-6366 to learn more about this opportunity. Choose Your Specialty. Build Your Career. Join ALPA Equipment. We thank all applicants for their interest. Only those selected for an interview will be contacted.

What you’ll do

The Field Service Technician will diagnose and repair mechanical, hydraulic, and electrical issues on forestry and construction equipment in the field. They are responsible for performing preventative maintenance, documenting service activities, and providing professional customer support.

Requirements

Candidates should have strong mechanical aptitude and experience with heavy equipment, such as being a Journeyperson Heavy Equipment Technician, Millwright, or similar trade professional. A valid driver's license and the ability to work independently are required.

Benefits

• Health insurance • Dental benefits • Company pension plan • Life insurance • Long-term disability insurance • Virtual healthcare • Employee and Family Assistance Program • Employee referral program • Ongoing manufacturer training • Professional development

Listed skills

• Technical Documentation · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Safety Compliance · Preferred
• Troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Mechanical diagnostics
• Hydraulic systems
• Electrical systems
• Troubleshooting
• Preventative maintenance
• Heavy equipment repair
• Electronic testing
• Customer service
• Technical documentation
• Safety compliance
• Problem-solving
• Diesel engine repair
• Communication
• Operations
• English Language
• Problem Solving
• Troubleshooting (Problem Solving)
• Preventive Maintenance
• French Language
• Continuous Development
• Professionalism
• Customer Service
• Willingness To Learn
• Teamwork
• Diagnostic Skills
• Mechanical Aptitude
• Mechanics
• Virtual Health
• Referral Marketing
• Equipment Inspection
• Field Service Management
• Forestry
• Heavy Equipment
• Agricultural Equipment
• Forestry Equipment

Job areas

• Trades
• Construction
• Manufacturing
• Customer Service & Support
• Construction Field Technician
• Forest / Conservation Technician
• Forestry Technicians
• Forest and Conservation Technicians