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Job summary

The technician is responsible for the installation, maintenance, and servicing of security, surveillance, and access control systems. They must ensure all work meets company quality standards, safety requirements, and customer expectations.

Job details

About New Age Group For more than 25 years, The New Age Group has delivered security and technology solutions for residential, commercial, industrial, institutional, and multi-residential clients. Our expertise includes access control, video surveillance, intrusion alarms, ULC inspections, structured cabling, fiber optics, intercom systems, networking, and integrated technology platforms. We are committed to delivering high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing training, certification programs, and clearly defined career progression opportunities. Position Summary The Level I Security Systems Technician is responsible for the installation, maintenance, testing, and servicing of security, surveillance, structured cabling, and access control systems under established New Age standards and procedures. This role requires a technician capable of working independently on standard installations while maintaining company quality standards, safety requirements, and customer expectations. The successful candidate will have strong installation skills, excellent attention to detail, and a commitment to workmanship excellence. Primary Responsibilities Structured Cabling Install and maintain: Belden Cat6 Cabling Belden Cat6A Cabling Belden Cat6A Shielded Cabling Belden Phantom Shielded Cabling Telecommunications room cabling Network cabling infrastructure Device cabling and patching Perform: Cable terminations Cable testing and certification Labeling and documentation Quality inspections Structured Cabling Infrastructure Install: J-Hooks Basket Tray Ladder Tray Cable Support Systems Firestop Systems Bonding and Grounding Components Demonstrate: Proper cable dressing techniques Professional cable management Compliance with New Age installation standards Fiber Optics Install fiber optic cable Install armored fiber cable Terminate fiber optic cable Perform basic fiber testing Assist with troubleshooting fiber systems Surveillance Systems Install and service: Axis Fixed Cameras Axis PTZ Cameras Axis Multi-Sensor Cameras Axis Intercom Systems Perform: Device mounting Camera positioning Camera configuration Acceptance testing Surveillance maintenance inspections Intrusion Systems Mount alarm panel enclosures Install backup batteries Install power supplies Terminate zones Terminate keypads Install communication modules Label field wiring Assist in system testing Perform alarm panel commissioning Access Control Systems Mount control panels Install power supplies Terminate readers Terminate door contacts Install REX devices Install locking hardware Perform door testing Complete system commissioning Perform access control maintenance work Conduit & Pathways Install and support: EMT FMC LFMC RMC Perform: Measuring and bending EMT Installation of supports Wire pulling Connector installation Documentation Complete: Service reports Cable certification reports As-built drawings Device labeling Panel schedules Customer onboarding documentation Required Qualifications Experience 2+ years of security, low-voltage, electrical, or structured cabling experience Experience installing commercial security systems Experience with structured cabling installations Ability to read drawings and floor plans Technical Requirements Level I Technicians are expected to have competency in: ATC Certification EMT Installation Alarm Rough-In Cable Support Systems Cat6A Structured Cabling Fiber Installation Axis Camera Installation Alarm Panel Termination ULC Fire Alarm Inspections Surveillance Maintenance Access Control Maintenance Required Certifications Working at Heights WHMIS Valid Ontario Driver's License Ability to obtain site security clearances when required Preferred Certifications ATC Certification Axis Training Lift Certification First Aid / CPR Manufacturer Certifications Safety Responsibilities All technicians must: Follow New Age Health & Safety policies Maintain PPE requirements Follow Working at Heights procedures Conduct Job Hazard Assessments Complete vehicle inspections Maintain company vehicles Maintain tools and equipment Keep worksites clean and organized Required certifications include: Working at Heights WHMIS Aerial Lift (Scissor Lift) Aerial Lift (Boom Lift) Quality Standards New Age maintains strict installation standards. Career Growth Opportunities New Age provides a defined advancement path: Apprentice → Labourer → Technician I → Technician II → Senior Technician → Lead Technician Additional manufacturer and ULC certifications are provided through ongoing company training programs. Compensation & Benefits Competitive compensation based on experience Company vehicle Company mobile phone Career advancement opportunities Ongoing professional development Health and dental benefits (where applicable) Why Join New Age? Industry-leading training program Clear career advancement path Exposure to enterprise security technologies Professional and team-oriented environment Commitment to quality, safety, and accountability Hourly Rate: $35.00 Reports to: Lead Technician/Operations Manager

What you’ll do

The technician is responsible for the installation, maintenance, and servicing of security, surveillance, and access control systems. They must ensure all work meets company quality standards, safety requirements, and customer expectations.

Requirements

Candidates must have 2+ years of experience in security, low-voltage, or electrical fields and possess strong installation skills. Required certifications include Working at Heights, WHMIS, and a valid Ontario driver's license.

Benefits

• Company vehicle • Company mobile phone • Career advancement opportunities • Professional development • Health benefits • Dental benefits

Listed skills

• Electrical installation · Preferred
• Troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Structured cabling
• Fiber optics
• Access control
• Video surveillance
• Intrusion alarms
• Conduit bending
• Cable termination
• Network cabling
• Alarm panel commissioning
• Troubleshooting
• Blueprint reading
• Working at heights
• WHMIS
• Electrical installation
• System testing
• Communication
• Management
• Access Controls
• Troubleshooting (Problem Solving)
• Innovation
• Detail Oriented
• Accountability
• Technical Requirements
• Technology Solutions
• Structured Cabling
• Low Voltage
• Commissioning
• Valid Driver's License
• System Testing
• Telecommunications
• Packaging And Labeling
• Operations Management
• Electrical Wiring
• Acceptance Testing
• Vehicle Inspection
• Team Oriented
• Security Systems
• Cardiopulmonary Resuscitation (CPR) Certification
• Fire Alarm Systems
• Alarm Devices
• First Aid Certification
• Working at Heights
• Enterprise Security
• Client Onboarding
• Job Safety Analysis
• Workplace Hazardous Materials Information Systems
• Aerial Lifts
• Electrical Metallic Tubing
• Fiber Optics
• Keypad

Job areas

• Security & Safety
• Trades
• Construction
• Technology
• Security Systems Technician
• Alarm / Security System Technician
• Information and Communications Technology Installers and Servicers
• Security and Fire Alarm Systems Installers