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Résumé du poste

The Service Technician is responsible for diagnosing, maintaining, and repairing Lucid Motors vehicles while ensuring high-quality service. They must document all interactions accurately and collaborate effectively with the service team and customers.

Détails du poste

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility. As a Service Technician, you will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. As a Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date. Lucid will reimburse the cost associated with successful completion. Responsibilities: Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems Follow correct repair order documentation procedures, i.e. The Three C's Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers. Ability to demonstrate and teach learned technical skills/knowledge with others Demonstrate attention to detail and passion for creating positive client experiences Ability to work remotely and support mobile service team as needed Other duties as assigned Qualifications: 2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair Red Seal 310S Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains Customer facing experience exhibiting excellent written and verbal communication skills Ability to use applications such as Microsoft Office as well as learn proprietary DMS software EPA 609 Certification Willingness to complete Lucid provided CPR training post hire Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire Preferred Qualifications: ASE Certifications Experience in luxury automobile repair environments. At Lucid, we don’t just welcome diversity – we celebrate it! Lucid Motors is proud to be an equal opportunity employer. We are committed to providing employment opportunities without discrimination based on race, colour, national or ethnic origin, religion, age, sex (including pregnancy), sexual orientation, gender identity or expression, marital or family status, disability, genetic characteristics, or any other characteristic protected under applicable federal or provincial laws. We value diversity and inclusion and encourage applications from women, Indigenous Peoples, persons with disabilities, and members of visible minorities. If you require accommodation during the recruitment process, please let us know. INDFS Compensation Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Base Pay Range (hourly) $33—$46 CAD Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.

Ce que vous ferez

The Service Technician is responsible for diagnosing, maintaining, and repairing Lucid Motors vehicles while ensuring high-quality service. They must document all interactions accurately and collaborate effectively with the service team and customers.

Exigences

Candidates must have 2-5 years of automotive service experience, including work with EVs and HEVs, and hold a Red Seal 310S certification. Proficiency in high and low voltage systems and excellent communication skills are required.

Avantages

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability coverage • Paid time off • Paid holidays • Paid sick leave • 401(k) retirement plan • Equity program • Annual cash incentive program

Compétences indiquées

• Technical Documentation · Souhaitée
• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• Communication · Souhaitée
• Microsoft Office · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Automotive repair
• EV diagnosis
• HEV repair
• High voltage systems
• Low voltage systems
• Electric vehicle powertrains
• Mechanical diagnosis
• Electrical diagnosis
• Customer service
• Technical documentation
• Microsoft Office
• DMS software
• Problem solving
• Communication
• Operations
• Innovation
• Detail Oriented
• Data Privacy
• Low Voltage
• Electric Vehicles
• Valid Driver's License
• Time Off Management
• Verbal Communication Skills
• Electricity
• Powertrain
• Automotive Service Excellence (ASE) Certification
• Cardiopulmonary Resuscitation (CPR)
• Automotive Services
• High Voltage Transmission Systems
• High Voltage
• Workplace Inclusivity
• Vision Insurance
• Software Suite
• DMS Software Reengineering Toolkits

Domaines d’emploi

• Transportation
• Engineering
• Trades
• Manufacturing
• Customer Service & Support
• Service Technician
• Precision / Fine Instrument Repairer
• Precision-instrument Makers and Repairers
• Precision Instrument and Equipment Repairers, All Other