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Technician 1 Connection medical insurance, paid time off, sick time, 401(k) United States, Ohio, Wilmington 3336 Progress Way (Show on map) Jul 24, 2026 Technician 1 Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation. Wilmington, OH CONNECTION At Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. Back in 1982, we started out with two employees and a phone line. Today, Connection is a Fortune 1000 IT solutions partner operating in 174 countries around the world—still driven by that startup mentality and guided by our original purpose. We’d love for you to join us and make your mark on the future of technology. https://www.connection.com/ keywords: position summary,what we do,who we are,why you should join us,technical,qualifications,additional information Full Time $20.19/Hr. – $25.48/Hr. Overview: Working under direct supervision of the Team Leader, Depot, selecting from a variety of established procedures to accomplish assigned duties and responsibilities, the Technician 1 is responsible for diagnosing, fixing, upgrading, and configuring computer systems and other products ordered by customers, ranging from low to marginally complex complexity levels. What We Do: We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department. Who We Are: Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us: You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Entity of type com.vizirecruiter.common.domain.model.Label with id: 2025 Entity of type com.vizirecruiter.common.domain.model.Label with id: 2024 Entity of type com.vizirecruiter.common.domain.model.Label with id: 16471 Responsibilities: Performs moderate to marginally advanced configuration jobs with minimal assistance from Senior Technicians and Leads while following work instruction documents. Ensures that hardware/software installed on customer’s system is compatible and at the desired version level. Performs all other duties or special projects as assigned. https://diversityjobs.com/career/17705823/Technician-1-Ohio-Wilmington Entity of type com.vizirecruiter.common.domain.model.Label with id: 484 Requirements: High School or equivalency. CompTIA A+ or ITF+ Certification is preferred. (or must obtain within 6 months of hire date). By Sandy Fenner|2026-07-28T13:58:09-04:00July 28th, 2026|Jobs|Comments Off on Technician 1 ( Connection) Share This Post! FacebookXRedditLinkedInTumblrPinterestVkEmail About the Author: Sandy Fenner Technician 1 Connection medical insurance, paid time off, sick time, 401(k) United States, Ohio, Wilmington 3336 Progress Way (Show on map) Jul 24, 2026 Technician 1 Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation. Wilmington, OH CONNECTION At Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. Back in 1982, we started out with two employees and a phone line. Today, Connection is a Fortune 1000 IT solutions partner operating in 174 countries around the world—still driven by that startup mentality and guided by our original purpose. We’d love for you to join us and make your mark on the future of technology. https://www.connection.com/ keywords: position summary,what we do,who we are,why you should join us,technical,qualifications,additional information Full Time $20.19/Hr. – $25.48/Hr. Responsibilities: Performs moderate to marginally advanced configuration jobs with minimal assistance from Senior Technicians and Leads while following work instruction documents. Ensures that hardware/software installed on customer’s system is compatible and at the desired version level. Performs all other duties or special projects as assigned. https://diversityjobs.com/career/17705823/Technician-1-Ohio-Wilmington Entity of type com.vizirecruiter.common.domain.model.Label with id: 484 Requirements: High School or equivalency. CompTIA A+ or ITF+ Certification is preferred. (or must obtain within 6 months of hire date).

What you’ll do

The Technician 1 is responsible for diagnosing, fixing, upgrading, and configuring computer systems and other customer products. They perform configuration jobs following work instructions and ensure hardware and software compatibility.

Requirements

A high school diploma or equivalency is required. CompTIA A+ or ITF+ certification is preferred or must be obtained within six months of hire.

Benefits

• Medical insurance • Paid time off • Sick time • 401k • Free therapy visits • Mental health coaching • Meditation resources • Wellness days • Volunteer time off

Listed skills

• Software Installation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Computer diagnostics
• Hardware configuration
• Software installation
• System upgrading
• Technical troubleshooting

Job areas

• Technology
• Engineering
• Customer Service & Support