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Job summary

The Apprentice Security Systems Technician will assist senior staff with the installation and maintenance of security and low-voltage systems while adhering to strict safety and site housekeeping protocols. They are responsible for completing assigned training modules and field competencies under 100% direct supervision.

Job details

About New Age Group For more than 25 years, The New Age Group has delivered security and technology solutions for residential, commercial, industrial, institutional, and multi-residential clients. Our expertise includes access control, video surveillance, intrusion alarms, ULC inspections, structured cabling, fiber optics, intercom systems, networking, and integrated technology platforms. We are committed to delivering high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing training, certification programs, and clearly defined career progression opportunities. Position Summary The Apprentice Security Systems Technician is an entry-level role designed for individuals looking to build a long-term career in the security, technology, and low-voltage industry. Apprentices work directly under the supervision of experienced technicians while learning structured cabling, surveillance systems, intrusion alarms, access control systems, safety procedures, customer service, and professional work habits. This position provides a clearly defined training path leading to Labourer, Technician I, Technician II, Senior Technician, and Lead Technician positions. Apprentice Supervision Requirement 100% Direct Supervision Required Apprentices are not permitted to work independently. All work must be completed under the direct supervision of: Labourer Technician I Technician II Senior Technician Lead Technician The Apprentice is responsible and accountable for successfully completing all assigned training modules, safety certifications, and field competencies before advancing to Labourer. Primary Responsibilities Safety & Site Responsibilities Follow all company safety policies. Wear required PPE at all times. Participate in daily safety meetings. Complete Job Hazard Assessments as directed. Follow Working at Heights requirements. Maintain safe work habits. Report hazards immediately. Site Housekeeping Maintain a clean and organized worksite. Remove garbage and debris. Organize materials and equipment. Assist with material staging. Maintain professional jobsite appearance. Leave every site cleaner than it was found. Tool Responsibilities Clean company tools daily. Organize tools and equipment. Return tools to designated storage locations. Report damaged or missing tools. Learn proper tool handling and maintenance procedures. Vehicle Responsibilities Maintain vehicle cleanliness. Organize vehicle inventory. Load and unload materials. Assist with vehicle inspections. Report deficiencies promptly. Structured Cabling Support Assist senior staff with: Pulling Cat6 cable Pulling Cat6A cable Installing cable supports Labeling cables Material staging Cable pathway preparation Telecommunications room organization Security System Installation Support Assist with: Camera installation preparation Access control rough-in Alarm system rough-in Equipment mounting preparation Device labeling Material organization Warehouse & Inventory Support Receive materials. Organize stock. Prepare project materials. Maintain warehouse cleanliness. Conduct inventory counts as assigned. Training & Development Requirements The Apprentice Development Program includes: Health & Safety Health & Safety Orientation WHMIS Working at Heights PPE Requirements Ladder Safety Incident Reporting Procedures Lockout / Tagout Awareness Job Hazard Assessment Site Safety Documentation Aerial Lift Training Aerial Lift Awareness Scissor Lift Certification Boom Lift Certification Pre-Use Inspections Safe Lift Operation Emergency Procedures Core Workplace Skills Site Conduct Professional Communication Material Handling Site Cleaning Tool Cleaning Vehicle Cleaning Company Documentation Procedures These competencies must be completed successfully before promotion to Labourer. Required Qualifications Education High School Diploma or Equivalent Preferred Experience No industry experience required. Experience in any of the following is considered an asset: Construction Electrical Telecommunications Security Systems Warehousing Customer Service Physical Requirements Ability to lift 50 lbs. Ability to climb ladders. Ability to work on construction sites. Ability to work indoors and outdoors. Ability to perform physically demanding work throughout the day. Required Certifications Must possess or be willing to obtain: Working at Heights WHMIS Aerial Lift Certification Valid Ontario Driver's License (Preferred) Quality Standards All employees are expected to follow New Age installation standards. Zero-Tolerance Zip Tie Policy Zip ties are prohibited on all low-voltage and structured cabling installations. Approved cable management methods include: Velcro Straps J-Hooks Basket Tray Ladder Tray Manufacturer Approved Cable Supports Failure to follow company standards may result in retraining, disciplinary action, or removal from installation duties. What We're Looking For The ideal candidate is: Reliable and punctual Eager to learn Safety focused Mechanically inclined Team oriented Professional in appearance and attitude Willing to work hard and grow within the organization Most importantly, we are looking for individuals who want to build a career, not just find a job. Compensation & Benefits Competitive starting wage Career advancement opportunities Ongoing technical development Health and dental benefits (where applicable) Opportunity for overtime Hourly Rate: $22.00/Hourly Reports to Lead Technician/Operations Manager Start Your Career with New Age If you're looking for an opportunity to learn from experienced professionals, gain industry certifications, and build a long-term career in security and technology, we encourage you to apply today.

What you’ll do

The Apprentice Security Systems Technician will assist senior staff with the installation and maintenance of security and low-voltage systems while adhering to strict safety and site housekeeping protocols. They are responsible for completing assigned training modules and field competencies under 100% direct supervision.

Requirements

Candidates must have a high school diploma or equivalent and the physical ability to perform demanding work, including lifting 50 lbs and climbing ladders. While no industry experience is required, applicants should be reliable, safety-focused, and willing to obtain necessary certifications like WHMIS and Working at Heights.

Benefits

• Health benefits • Dental benefits • Career advancement opportunities • Ongoing technical development • Overtime opportunities

Listed skills

• Customer service · Preferred
• safety procedures · Preferred
• Material Handling · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Structured cabling
• Security systems installation
• Access control
• Video surveillance
• Intrusion alarms
• Safety procedures
• Customer service
• Tool maintenance
• Site housekeeping
• Material handling
• Cable management
• WHMIS
• Working at heights
• Aerial lift operation
• Mechanical aptitude
• Inventory management
• Management
• Access Controls
• Incident Reporting
• Innovation
• Warehousing
• Customer Service
• Technology Solutions
• Structured Cabling
• Low Voltage
• Security Technology
• Willingness To Learn
• Valid Driver's License
• Construction
• Cleanliness
• Telecommunications
• Packaging And Labeling
• Operations Management
• Vehicle Inspection
• Mechanical Aptitude
• Lifting Ability
• Team Oriented
• Housekeeping
• Security Systems
• Safety Procedures
• Technological Change
• Inventory Staging
• Loading And Unloading
• Alarm Devices
• Working at Heights
• Vehicle Maintenance
• Material Handling
• Lock Out / Tag Out
• Emergency Procedures
• Scissor Lift Certification

Job areas

• Security & Safety
• Construction
• Trades
• Technology
• Security Systems Technician
• Alarm / Security System Technician
• Information and Communications Technology Installers and Servicers
• Security and Fire Alarm Systems Installers