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Job summary

The technician is responsible for deploying, maintaining, and troubleshooting physical data center infrastructure, including servers and networking hardware. They also perform preventative maintenance, manage data security procedures, and disassemble end-of-life equipment.

Job details

MINIMUM QUALIFICATIONS: * Experience with performing component-level repairs and troubleshooting on technical equipment. * Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols. * Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting. * Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required. * Candidates must hold or be eligible to obtain a valid security clearance from the Government of canada for protected B work sites as a condition of employment. PREFERRED QUALIFICATIONS: * Bachelor's degree or equivalent practical experience. * Completion of the online Google IT Support Professional Certificate program. * Experience working within a data center or network operation center environment. * 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols. * Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.). * Ability to collaborate and partner with teams to overcome challenges, and to adapt to changes in a dynamic work environment. ABOUT THE JOB: Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our software developers, developers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. Canada: $84000 - $86000 (CAD) + 15% bonus target + equity + benefits Learn more about benefits at Google [https://www.google.com/about/careers/applications/benefits/]. RESPONSIBILITIES: * Deploy and operate new data center infrastructure across projects or functions. * Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues. * Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards. * Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting. * Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

What you’ll do

The technician is responsible for deploying, maintaining, and troubleshooting physical data center infrastructure, including servers and networking hardware. They also perform preventative maintenance, manage data security procedures, and disassemble end-of-life equipment.

Requirements

Candidates must have experience in component-level hardware repair and troubleshooting of operating systems or networking protocols. The role requires physical ability to lift 50lbs and the capacity to work non-standard hours, including nights and weekends.

Benefits

• Bonus target • Equity • Health benefits

Listed skills

• Project management · Preferred
• Network Configuration · Preferred
• Technical Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Hardware troubleshooting
• Server maintenance
• Networking protocols
• Operating systems
• Component-level repair
• Data center operations
• Infrastructure deployment
• Technical support
• Project management
• Linux cluster management
• Network configuration
• Security compliance
• Lifting Ability
• Software Development
• Computer Clusters
• Computer Science
• Contingency Planning
• Data Centers
• Data Security
• Data Center Infrastructure Efficiency
• System Administration
• Operating Systems
• Help Desk Support
• Network Protocols
• Operations
• Project Portfolio Management
• Troubleshooting (Problem Solving)
• Network Switches
• Network Routing
• Security Clearance
• Collaboration

Job areas

• Technology
• Engineering
• Security & Safety
• Logistics
• Data Center Technician
• Data Center Technician / Engineer
• Database Designers and Administrators
• Computer Occupations, All Other