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Job DetailsJob Location: London - Ontario, ON N6B 2K4Salary Range: $23.42 - $29.99 Hourly About BearCom: Largest Distributor of Wireless Voice, Data, and Video Solutions in North America 40+ Years Industry-Leading Experience Partnerships with Motorola, JVC Kenwood, Avigilon, +More 75+ Branches Across North America BearCom employs a wide range of installation and technical team members and will provide extensive on-the-job training. If interested in BearCom, please apply. Job Description: As a Field Service Technician I with BearCom, you will be involved in the installation and support of wireless communications systems. Our Technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers. The ideal candidate will provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs. Create Basic Programming Codeplugs (less than 12 channels) Basic Mobile Installations (Radio, Antenna, Modem, DC-DC Converters) Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.) Some Regional and/or Overnight Travel and On-Call Hours May Be Required Preferred Qualifications: Basic Electronics Background (12V and/or Low-Voltage System) RF/Telecommunications/Networking Experience a Plus Proficient in MS Office Suite (Outlook, Word, Excel) Must Have Valid Driver’s License Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process Benefits: BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training and covers all fees associated with most professional certifications. You’ll also receive: Highly Competitive Compensation Medical, Dental, and Vision Insurance, including Family, and EFAP Virtual Healthcare Long-Term Disability Insurance Employee and Dependent Life Insurance Paid Vacation & Time Off Company Matched RRSP Plan Use of Company Vehicle (this will be used only for certain positions) Employee Referral Bonus Tuition Reimbursement On-site parking Company Recognition Program KEYWORDS: Motorola, Kenwood, ICOM, Avigilon, Two-Way Radio, Two Way Radio, 2-Way Radio, GPS, VOIP, WI-FI, BDA/DAS, RF, UHF, VHF, MOTOTRBO, LMR, OSHA 10, FCC GROL, L3Harris, CET, Network+, Security+, P2P, P2MP, PtMP, P25, Astro25 BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.Qualifications 3+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2-way radio wireless and /or communication field. (if not military experienced) Extensive knowledge and understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems. Ability to interpret schematics, blueprints, and diagrams. Knowledge of battery backup systems, base stations, repeaters, multicouplers, and duplexers, TCP/IP principles and NIC programming. Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters. Proficiency in designing, troubleshooting, and installing Distributed Antenna Systems (DAS) and Bidirectional Amplifier (BDA) systems. (remove if not BDA tech) Proficiency with MS Office Suite, such as Microsoft Word and Excel. CET Certification a plus. Journeyman level must be attained within 6 months of employment. Associate degree in Electronics Technology or equivalent. R56 Certified Installer. Motorola Astro 4x-7x training providing support for various system operations. Certification in various Astro 25 products (Quantar, GTR8000, MCC5500/7500, etc..) Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max etc.). Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level. Security Clearance preferred. (remove unless specific to geography like Chantilly) Must have a valid driver’s license. Drug screenings and background checks are part of the hiring process which may also include a Motor Vehicle Record check. Benefits: BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications. You’ll also receive: You’ll also receive: Highly Competitive Compensation Medical, Dental, and Vision Insurance, including Family, and EFAP Virtual Healthcare Long-Term Disability Insurance Employee and Dependent Life Insurance Paid Vacation & Time Off Company Matched RRSP Plan Use of Company Vehicle Employee Referral Bonus Tuition Reimbursement On-site parking Company Recognition Program BearCom is proud to be an equal opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other disability protected by law. All employment is decided based upon qualifications, merit and business need.

What you’ll do

The Field Service Technician will install, support, and troubleshoot wireless communications systems including two-way radios and antennas. They are responsible for creating basic programming codeplugs and providing exceptional service to meet customer needs.

Requirements

Candidates must have at least 3 years of experience in the communications field and an associate degree in Electronics Technology. Proficiency in RF theory, test equipment, and a valid driver's license are required.

Benefits

• Medical insurance • Dental insurance • Vision insurance • Virtual healthcare • Long-term disability insurance • Life insurance • Paid vacation • Paid time off • Company matched RRSP plan • Company vehicle • Employee referral bonus • Tuition reimbursement • On-site parking • Company recognition program

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Two-way radio repair
• RF propagation
• System troubleshooting
• Programming
• Antenna installation
• Schematic interpretation
• Test equipment operation
• TCP/IP
• NIC programming
• Distributed antenna systems
• Bidirectional amplifier systems
• MS Office Suite
• Electronics background
• Mobile installations
• Customer service
• 12 Volt Electricity
• Two-Way Radios
• 10-Hour OSHA General Industry Card
• FCC General Radiotelephone Operator License (GROL)
• Virtual Health
• Talent Management
• Communication Site Installer (R56)
• Valid Driver's License
• Microsoft Word
• Microsoft Excel
• Antenna
• Base Stations
• Telecommunications
• Electronic Circuits
• Customer Service
• Communication
• Communications Systems
• CompTIA Network+
• CompTIA Security+
• Modems
• Microprocessor
• Distributed Antenna Systems
• Electronics
• Network Interface Controllers
• Field Service Management
• Global Positioning Systems
• Low Voltage
• Microsoft Outlook
• Microsoft Office
• Operations
• Peer-To-Peer
• Radio Frequency
• Troubleshooting (Problem Solving)
• Vision Insurance
• Wireless Communications

Job areas

• Technology
• Engineering
• Trades
• Customer Service & Support
• Security & Safety
• Field Service Technician
• Telecommunications Field Technician
• Information and Communications Technology Installers and Servicers
• Telecommunications Equipment Installers and Repairers, Except Line Installers