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Job summary

Perform routine and preventive maintenance, troubleshoot and repair building systems, inspect facilities for safety and code compliance, and maintain grounds across on-site and scattered-site properties. Coordinate contractors and service work, maintain work orders and inventory records, and respond to maintenance requests and after-hours emergencies as needed.

Job details

Position Summary: The Maintenance Technician ensures the safety, functionality, and upkeep of Lucy’s Hearth properties, including both on-site building and scattered site apartments. Responsibilities include preventative maintenance, troubleshooting, routine maintenance, conducting safety inspections, coordinating with hired contractors, and emergency response/coordination. The technician works in family-centered environments, demonstrates professionalism, and adheres to confidentiality policies. This role is essential to ensure safe, functional, and welcoming environments for the families we serve. Specific Duties/Responsibilities Perform routine maintenance and minor repairs on buildings, equipment, and grounds. Complete preventative maintenance for HVAC, plumbing, lighting, and electrical systems. Troubleshot maintenance problems and complete timely repairs. On occasion, assemble furniture, assist with internal moves. Carpentry, repairs to drywall, and painting. Inspect facilities regularly to identify maintenance needs and safety concerns. Ensure facilities comply with safety regulations and local building codes. Maintain clear walkways, exits, and emergency access points. Assist with snow removal, salting, and general grounds maintenance. Maintain exterior lighting, building access points, and monitor building security concerns. Maintain accurate work orders, maintenance logs, and inspection reports. Track purchases and inventory of tools, parts, and equipment. Coordinate with external vendors and contractors, including scheduling, oversight, management of service contracts, and quality assurance. Respond to requests in a timely manner, including after-hours emergencies, as needed. Other duties assigned by the Director of Lucy’s Hearth and FSRI’s Director of Facilities, which may include assisting with off-site projects for FSRI when scheduling allows. Qualifications Experience in general maintenance, facilities management, and coordination of contractors. Basic knowledge of plumbing, electrical, and HVAC systems, as well as carpentry. Ability to troubleshoot and repair common building issues. Ability to manage multiple tasks and prioritize effectively and respond in emergencies. Experience working in or around shelters, or family environments preferred. Required understanding of working in a family-centered, trauma-informed setting. Valid driver’s license (required for traveling between sites). Physical Requirements Travel will include on-site buildings, scattered site apartments, and supply pickup. Ability to lift 50 lbs. and perform physical work, including using walkways, stairs, elevators, ladders, and on roof. Adapt to work performed outdoors throughout the year.

What you’ll do

Perform routine and preventive maintenance, troubleshoot and repair building systems, inspect facilities for safety and code compliance, and maintain grounds across on-site and scattered-site properties. Coordinate contractors and service work, maintain work orders and inventory records, and respond to maintenance requests and after-hours emergencies as needed.

Requirements

Requires experience in general maintenance, facilities management, and contractor coordination, along with basic knowledge of plumbing, electrical, HVAC, and carpentry work. Candidates must be able to prioritize tasks, respond to emergencies, work in a family-centered and trauma-informed setting, hold a valid driver’s license, lift 50 pounds, and perform physical work indoors and outdoors.

Listed skills

• Facilities Management · Preferred
• Inventory tracking · Preferred
• Preventive Maintenance · Preferred
• Troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• General Maintenance
• Preventive Maintenance
• Troubleshooting
• Plumbing
• Electrical Systems
• HVAC
• Carpentry
• Drywall Repair
• Painting
• Safety Inspections
• Contractor Coordination
• Facilities Management
• Emergency Response
• Inventory Tracking
• Grounds Maintenance
• Trauma-Informed Practice

Job areas

• Trades
• Construction
• Security & Safety
• Social Services
• Management & Leadership