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Job summary

The Parts Technician is responsible for assisting customers with parts inquiries and processing purchases using the Point of Rental system. They also manage inventory levels, supply parts to service technicians, and verify incoming shipments.

Job details

Bobcat of the Peace, a division of Rentco Equipment Ltd., is a fast-paced local company with over 60 years of dedicated service to Grande Prairie and the Peace Country. As a leading dealership, we specialize in Bobcat, Develon Heavy Equipment, Bobcat forklifts, Precision Trailers, and Grasshopper products. Our robust sales and service teams, coupled with a comprehensive parts inventory, ensure exceptional support for our valued customers We are currently looking for a full-time Parts Technician to join our team at Bobcat of the Peace in Grande Prairie. As the Parts Technician, you are responsible for: Providing excellent customers service in-person, over the phone, via e-mail, or through Kenect by assisting them with their parts inquiries Processing customer’s parts purchases using Point of Rental (POR) and in accordance with Rentco’s procedures Supplying service technicians with parts ordered through parts requisition forms Verifying received shipments by checking order against shipping documents Reporting stock levels to Service Manager or Branch Manager, following up on shortages and reporting shortages to Manager Maintaining a high level of product and service knowledge through dealer specific training Keeping parts department stocked and orderly by maintaining min and max levels You have the following education, training, and skills: Journeyman/Journeyperson Parts Technician (preferred), or equivalent demonstrated experience Intermediate computer skills with proficiency using the Microsoft Office suite and Windows Excellent attention to detail, organization, problem-solving, and time management skills Excellent written and verbal communication skills Able to build and maintain lasting relationships with customers Able to perform basic mathematical calculations Able to lift up to 50 lbs. ​​​​​​​Bobcat of the Peace offers: Competitive wages (Journeyman- $40.20/hr.; 3rd year- $34.17/hr.; 2nd year- $30.15) Comprehensive benefits RRSP/DPSP program Stable, year-round employment with great hours (Monday-Friday from 8:00am- 5:00 pm and a Saturday rotation from 8:00am -12:00pm) Free rentals and employee discount Promote from within policy Employee Referral Bonus Fantastic team to work with Monthly cake days to celebrate birthdays and work anniversaries You're busy—and we get that! To save time, ensure a great fit from the start, and make sure your resume reaches the right person, please apply online through our careers page and complete the screening questions

What you’ll do

The Parts Technician is responsible for assisting customers with parts inquiries and processing purchases using the Point of Rental system. They also manage inventory levels, supply parts to service technicians, and verify incoming shipments.

Requirements

Candidates should ideally hold a Journeyman Parts Technician certification or possess equivalent experience. Proficiency in Microsoft Office and strong organizational and communication skills are required.

Benefits

• Competitive wages • Comprehensive benefits • RRSP/DPSP program • Free rentals • Employee discount • Employee referral bonus

Listed skills

• Time management · Preferred
• Customer service · Preferred
• written communication · Preferred
• Inventory Control · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Parts management
• Inventory control
• Point of rental software
• Microsoft office
• Attention to detail
• Problem-solving
• Time management
• Written communication
• Verbal communication
• Mathematical calculations
• Heavy equipment knowledge
• Grasshopper (Design Software)
• Lifting Ability
• Shipping Documents
• Computer Literacy
• Heavy Equipment
• Sales
• General Mathematics
• Inventory Control Systems
• Problem Solving
• Microsoft Office
• Time Management
• Verbal Communication Skills
• Detail Oriented

Job areas

• Trades
• Customer Service & Support
• Logistics
• Retail
• Manufacturing
• Justice of the Peace
• Parts Clerk
• Shop Sales Assistants
• Parts Salespersons