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Job summary

The Sales Engineer supports the sales team by providing technical expertise, translating customer needs into product solutions, and assisting with demonstrations. They are responsible for preparing technical documentation, contributing to proposals, and ensuring customer satisfaction through ongoing technical support.

Job details

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy. We currently have an exciting opportunity as a Sales Engineer! This role is Hybrid covering Edmonton and northern Alberta. Do not miss the opportunity to join a diverse group of people-centric professionals, thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters! Job Summary The Sales Engineer supports the sales team by providing technical expertise during the sales process. This role helps translate customer needs into product solutions, assists with demonstrations, and ensures customer satisfaction through technical support. The Sales Engineer is an early-career professional focused on learning, execution, and collaboration. Principal Responsibilities Technical Support & Learning • Assist in product demonstrations and presentations with guidance from senior team members. • Learn to translate customer requirements into basic product solutions. • Prepare and maintain technical documentation for client use. Customer Engagement • Participate in client meetings to understand business and technical needs. • Support responses to RFIs and RFPs with accurate technical input. Solution Development • Collaborate with engineering and product teams to support solution design. • Contribute to proposals and presentations under supervision. Sales Enablement • Provide technical support during sales cycles. • Assist with onboarding and training of new clients. Market & Product Awareness • Stay informed about product updates and industry basics. • Share customer feedback with internal teams. Qualifications & Experience • Bachelor’s degree in Engineering (Mechanical, Electrical, Software, or related field) with a P.ENG preferred. • Eligible for registration as a professional engineer in applicable provinces or actively working toward registration. • Minimum of 4 years of experience in a technical or engineering role, ideally with exposure to sales or customer-facing environments. • Ability to explain complex technical concepts to non-technical audiences. • Proficiency in Microsoft Office and basic CAD or CRM tools is an asset. IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at HR@ipexna.com

What you’ll do

The Sales Engineer supports the sales team by providing technical expertise, translating customer needs into product solutions, and assisting with demonstrations. They are responsible for preparing technical documentation, contributing to proposals, and ensuring customer satisfaction through ongoing technical support.

Requirements

Candidates must hold a Bachelor's degree in Engineering with a preference for P.ENG status or eligibility. A minimum of 4 years of experience in a technical or engineering role, preferably in a customer-facing environment, is required.

Listed skills

• Technical Documentation · Preferred
• Microsoft Office · Preferred
• Technical Support · Preferred
• CRM · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Technical Support
• Product Demonstrations
• Sales Engineering
• Technical Documentation
• Client Engagement
• RFI/RFP Response
• Solution Design
• Engineering
• Mechanical Engineering
• Electrical Engineering
• Software Engineering
• Microsoft Office
• CAD
• CRM
• Public Speaking
• Technical Communication
• Sales Enablement
• Customer Relationship Management
• Customer Service
• Customer Engagement
• Training And Development
• Sales
• Professional Engineer (PE) License
• Employee Onboarding
• Presentations
• Product Demonstration
• Request For Proposal
• Sales Process
• Demonstration Skills

Job areas

• Sales
• Engineering
• Energy
• Manufacturing
• Construction
• Municipal Engineer
• Sales Engineer (General)
• Technical and Medical Sales Professionals (excluding ICT)
• Sales Engineers