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Job summary

Install, maintain, and repair automatic door openers, door hardware, and hollow metal doors and frames in the technician’s preferred service area, while assisting in other areas as needed. Troubleshoot technical issues, conduct inspections, recommend improvements, and train apprentices on best practices.

Job details

This is a full-time on-site role for a Senior Field Service Technician based in Southwestern Ontario. We are looking for support in the following areas: Windsor, London, Kitchener-Waterloo, Cambridge, Guelph, Hamilton, Niagara Falls, and throughout the GTA. The Senior Field Service Technician will be responsible for the installation, maintenance, and repair of automatics, hardware, and hollow metal doors and frames in their preferred area as well as assisting in other areas as the need arises. The role involves troubleshooting technical issues, performing inspections, and providing recommendations for improvement. 5+ years experience in the installation, replacement, and repair of automatic door openers, door hardware, and hollow metal doors and frames Knowledge of Universal Automatic Washroom systems Proficient with low voltage wiring Experience fabricating, customizing and installing door hardware Strong troubleshooting and problem-solving skills Excellent mechanical and technical aptitude Ability to read and interpret technical drawings and manuals Experience with hand and power tools Customer service skills and ability to communicate effectively with clients Comfortable training apprentices and advising of best practices Valid driver's license and ability to travel to client sites Physical fitness and ability to lift heavy objects Certifications in relevant fields (e.g., AAADM certification) are a plus Safeguard Access Products Inc. is a leading company in the automatic and hardware door business with over 70 years of combined experience. We specialize in installation, replacement, and repair of automatic door openers, hardware, hollow metal doors and frames, and Universal Barrier-Free Washroom systems. Our team is dedicated to providing high-quality products and exceptional service to our clients.

What you’ll do

Install, maintain, and repair automatic door openers, door hardware, and hollow metal doors and frames in the technician’s preferred service area, while assisting in other areas as needed. Troubleshoot technical issues, conduct inspections, recommend improvements, and train apprentices on best practices.

Requirements

Requires 5+ years of experience installing, replacing, and repairing automatic door openers, door hardware, and hollow metal doors and frames, along with low-voltage wiring proficiency and knowledge of Universal Automatic Washroom systems. Candidates need strong troubleshooting and mechanical skills, the ability to interpret technical materials, customer service and communication skills, a valid driver’s license, and the ability to travel and lift heavy objects; relevant certifications such as AAADM are a plus.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Automatic Door Installation, Maintenance, And Repair
• Door Hardware Installation And Repair
• Hollow Metal Door And Frame Installation And Repair
• Universal Automatic Washroom Systems
• Low-Voltage Wiring
• Door Hardware Fabrication And Customization
• Troubleshooting
• Problem-Solving
• Mechanical Aptitude
• Technical Aptitude
• Reading Technical Drawings And Manuals
• Hand And Power Tools
• Customer Service
• Client Communication
• Apprentice Training
• Site Travel

Job areas

• Trades
• Construction
• Customer Service & Support