Road Service Technician - Ottawa (2026-9600)

We are a solutions-driven, customer-focused provider of material handling, storage, and automated systems solutions and we take pride in knowing that your actions boost our customers’ productivity. We are looking for customer-focused, self-starting individuals to join our team and make a difference. If that sounds like you, join the Johnston Equipment team today! Position Summary Are you good with your hands, have a knack for all things technical? Join Johnston Equipment as a Road Service Technician. As the Road Service Technician, you will be conducting maintenance checks and repairs for lift trucks and carousels at customer sites providing consistent service and technical knowledge to our customers. How You’ll Make An Impact You will be responsible for the overall operational integrity and condition of internal combustion or diesel trucks with following responsibilities: Examine overall operational integrity and condition of the trucks Diagnose, adjust/repair mechanical, hydraulic or electrical parts then communicating and executing next steps for repair solutions to the customer Perform scheduled preventative maintenance. Diagnose and order parts according to technical manuals. Document and analyze breakdowns based on standard procedures As a technician, you are the front line contact between GNJ and the customer, so you are comfortable with client contact as well as being technical savvy What You’ll Bring To The Table Minimum of 3-5 years of experience as a Mechanical Technician or equivalent related experience Perform duties in inclement weather, with exposure to severe weather conditions Must have a Truck and Coach 310T Certification or Heavy Duty Technician Certification. Demonstrated knowledge of mechanical and electrical systems of battery and engine powered material handling equipment Knowledge of the use of hand tools and measuring devices, knowledge of the use of electrical/electronic diagnostic tools/measurements Experience with industrial equipment that involves lifting / rigging, maintaining, dismantling, and installing machinery and industrial mechanical service equipment. Experience aligning above equipment, using dial indicators/calipers, micrometers, hoists or jacks is a plus. Able to interpret and implement technical procedures Solid knowledge of general Lock-out/Tag-out procedures Strong interpersonal and communication skills Customer service oriented Effective analytical and problem solving skills Ability to be flexible and work in a fast paced and changing environment. Possess a valid driver’s license Why You’ll love it here We offer a competitive salary, incentive program, and an excellent benefits package We trust and support you - take ownership of your work and push your ideas from inception to execution We want to see you grow - we support your career progression and provide learning and development opportunities While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted. G.N. Johnston Equipment is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request. About Johnston Equipment Johnston Equipment provides material handling equipment to move product in, out and throughout warehouses; service solutions and tools to better manage warehouse productivity; racking, storage and automated system solutions to optimize the storage and movement of goods; and programs to protect material handling assets and the people who utilize them. We are continually striving to create better and more advanced solutions as well as provide the highest quality service. We are growing and need talented professionals to drive our vision to create an effortless experience for our customers by delivering our products and services in an efficient and safe manner. Join us…. Make a difference! Additional Qualifications Education Lift Capacity Inspection Technician Certification an asset Automotive Technician Certification or Designation preferred Certificates & Designations High School Post secondary education Skills Achieves Results Accuracy and attention to detail Time Management Organizational Skills Bona fide job requirement A driver’s abstract will be required upon acceptance of an offer and must meet company policy. Valid Drivers Licence Business Knowledge and Improvement, Identify Solutions Collaborates with Others Maintains Productive Relationships Works Effectively with Others Committed to Customers, Customer Service Communicates Effectively Communicates with Confidence Courteous and Professional Manner Attentive and Active Listening Clear and Concise (oral and written communication) Provides Information in timely manner Demonstrates Functional Expertise Analytical Skills Electrical Manual Dexterity Mechanical Work Experience, 2 Years - Related Experience

The technician is responsible for the operational integrity of internal combustion and diesel trucks through diagnostics, repairs, and scheduled preventative maintenance. They serve as the primary technical contact for customers, ensuring high-quality service and operational efficiency at client sites.

Candidates must have 3-5 years of mechanical technician experience and hold a Truck and Coach 310T or Heavy Duty Technician Certification. A valid driver's license and proficiency with electrical/electronic diagnostic tools are also required.

• Competitive salary • Incentive program • Benefits package • Learning and development opportunities

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred

Identified from the job description. Confirm important requirements above.

• Mechanical Troubleshooting
• Hydraulic Repair
• Electrical Systems
• Preventative Maintenance
• Diagnostic Tools
• Lifting and Rigging
• Lock-out/Tag-out
• Customer Service
• Analytical Skills
• Problem Solving
• Technical Documentation
• Manual Dexterity
• Time Management
• Organizational Skills
• Interpersonal Communication
• Precision Measuring

• Trades
• Manufacturing
• Logistics
• Transportation
• Customer Service & Support

Minimum education

High school

Minimum experience

2+ years

Apply by

Sep 13, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level