Repair Technician - Guitars
- Burlington, ON
- On-site
- Posted Oct 5, 2026
- 1 position
Opens an external site
- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Apply by
- Oct 10, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level
Job summary
Repair and maintain musical instruments and gear from customer purchases, store demo stock, and rental inventory, providing timely service and troubleshooting customer concerns. Maintain repair records, communicate with customers and suppliers, track repair shipments, and keep the workplace organized.
Job details
Title Repair Technician - Guitars Department Guitars Hours Full-time permanent Availability Required Weekdays, Weeknights & Weekends Location 3060 Davidson Court, Unit #1 Burlington, ON Job Description Provide quality and timely repairs and maintenance to musical instruments or gear that was purchased from Long & McQuade Provide quality and timely repairs and maintenance to musical instruments or gear from our store demo stock and rental inventory Use our common sense approach with customers to troubleshoot and solve problems Answer telephone calls and follow up with customers in a timely and professional manner Maintain accurate and detailed computer records of all active repairs Follow up on parts orders with suppliers Assist co-workers in tracking repair related shipments to and from the store Maintain a clean and organized workplace Job Requirements Must have previous experience and training in the repair of musical instruments or gear Proven strong work ethic and commitment Ability to take initiative and work independently Positive attitude and steady composure Good organizational skills and attention to detail
What you’ll do
Repair and maintain musical instruments and gear from customer purchases, store demo stock, and rental inventory, providing timely service and troubleshooting customer concerns. Maintain repair records, communicate with customers and suppliers, track repair shipments, and keep the workplace organized.
Requirements
Previous experience and training repairing musical instruments or gear are required. Candidates should demonstrate a strong work ethic, initiative, independence, a positive and composed attitude, organization, and attention to detail.
Listed skills
- Time management · Preferred
- Customer service · Preferred
- Organization · Preferred
- Attention to detail · Preferred
- telephone communication · Preferred
- Troubleshooting · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Musical Instrument Repair
- Guitar Repair
- Troubleshooting
- Customer Service
- Telephone Communication
- Computer Record-Keeping
- Parts Ordering
- Shipment Tracking
- Organization
- Attention To Detail
- Independent Work
- Initiative
- Time Management
Job areas
- Trades
- Retail
- Customer Service & Support