Field Service Technician

Job summary

The Field Service Technician is responsible for performing diagnostics, maintenance, and repairs on manual and motorized wheelchairs for clients. This role involves traveling to rural areas, managing parts inventory, and providing instruction to clients on equipment safety and usage.

Job details

We are Manitoba Possible. We believe an inclusive and accessible society is possible. That is why we work together to eliminate barriers to full and equal participation. Manitoba Possible provides programs and services throughout the province. The way we do that is by working collaboratively, diversifying in every way possible, and innovating at every level. You are A Field Service Technician. You are responsible for providing wheelchair diagnostics, maintenance and repairs to clients with manual or motorized wheelchairs. You will assess the service ability of the equipment for the client including routine, service and emergency calls. This is a .6 EFT position. Your Role * Performs service calls including wheelchair diagnostics, maintenance and repairs. Delivery and set-up of wheelchairs for clients, instructing clients in equipment use, safety and responsibility for maintenance. * Travels to a designated area(s) of rural Manitoba to perform routine calls including wheelchair diagnostics, maintenance and repairs. * Rotates with the other Field Service Technicians to be on-call for afterhours emergencies including wheelchair diagnostics, maintenance and repairs as required. * Performs routine calls including wheelchair diagnostics, maintenance and repairs. * Performs in-house maintenance and repairs as required. * Completes parts inventory control sheet each time parts are removed from parts area. * Completes work orders, including all information requested, listing parts used and recording a summary of service work performed, as well as any observation(s) of clients in breach of their wheelchair user agreement. * Consults with allied health professional(s) and others as necessary. * Maintains assigned department vehicle including its mechanical and physical condition, and regularly scheduled maintenance (e.g., oil change, filter, lube). Reporting any abnormalities to Manager, Wheelchair Services. * Maintains assigned department vehicle in orderly condition to facilitate parts inventory control and safety. What You Know * High School Diploma. * Demonstrated basic knowledge and experience with computers. * Valid Manitoba driver’s license. * Demonstrated mechanical and electronic knowledge and experience. * Experience in an allied health environment considered an asset. * Ability to travel within Manitoba. * Ability to be on-call evenings and weekends. * Capable of lifting at least 50 lbs. * French language is an asset. We encourage candidates with disabilities and lived experience to apply as well as candidates from diverse background. Accommodations will be provided upon request throughout the selection process. This document is available in other formats upon request. Contact Human Resources if you have a request. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. We appreciate all who apply, however only applicants selected for an interview will be contacted. Please include Cover Letter with your application.

What you’ll do

The Field Service Technician is responsible for performing diagnostics, maintenance, and repairs on manual and motorized wheelchairs for clients. This role involves traveling to rural areas, managing parts inventory, and providing instruction to clients on equipment safety and usage.

Requirements

Candidates must possess a high school diploma, a valid Manitoba driver's license, and demonstrated mechanical and electronic skills. The position requires the ability to travel, perform on-call duties, and lift at least 50 lbs.

Listed skills

• Technical Documentation · Preferred
• Customer service · Preferred
• Inventory Control · Preferred
• Safety Compliance · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Wheelchair diagnostics
• Equipment maintenance
• Equipment repair
• Mechanical knowledge
• Electronic knowledge
• Inventory control
• Customer service
• Technical documentation
• Vehicle maintenance
• Safety compliance
• Planned Maintenance
• French Language
• Valid Driver's License
• Changing Oil
• Instructing
• Field Service Management
• Inventory Control Systems

Job areas

• Trades
• Healthcare
• Social Services
• Field Service Technician
• Civil Engineering Technicians
• Maintenance and Repair Workers, General