Workstation Deployment Technician - Student Worker Para Prof

Working Title: Endpoint Deployment Technician Job Class: Student Worker Para Professional Agency: Minnesota IT Services Job ID: 96438 Location: St. Paul Telework Eligible: No Full/Part Time: Part-Time Regular/Temporary: Limited Who May Apply: Open to all qualified job seekers Date Posted: 08/26/2026 Closing Date: 09/01/2026 Hiring Agency/Seniority Unit: Minnesota IT Services Division/Unit: End Point Management Deployment Services Work Shift/Work Hours: Day Days of Work: Monday - Friday Travel Required: No Salary Range: $18.15 - $21.26 / hourly Classified Status: Unclassified Bargaining Unit/Union: 207 - Technical/AFSCME Work Area: St. Paul End Date: 03/01/2027 FLSA Status: Nonexempt Designated in Connect 700 Program for Applicants with Disabilities: No The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners. Please note that this is a limited, part-time position, with the expectation of working 20 - 30 hours per week, depending on selected candidate’s school schedule and summer/winter breaks. You will also have the option to work full-time (40 hours per week) during the summer. This position is currently anticipated to last 6 months with possible extensions. We will be filling multiple vacancies from this one posting. All applicants will be considered for all vacancies. Minnesota IT Services is seeking a skilled Endpoint Deployment Technician to assist with the lifecycle tasks related to desktops, laptops and mobile devices, currently an installed base of approximately 50,000 devices. These tasks include, but are not limited to: preparation, imaging, operating system and application installation, transfer of user settings and data, placement on the customer’s desk, onboarding of the customer to the new computer, retrieval of the customer’s previous computer, sanitization and removal of computer hardware. This position will perform assigned work in a variety of workplace environments. This includes but is not limited to large multi-tenant office buildings, regional field offices, correctional facilities, elected official offices, laboratories, warehouses, and public use spaces. This position requires an employee to be onsite at 1450 Energy Park Drive, St. Paul, Minnesota full-time. Telework is not an option. Minimum Qualifications Candidates must clearly demonstrate all of the following qualifications in their resume: Education Student Worker Eligibility - To be eligible for an appointment as a Student Worker Para Professional, you must be enrolled in a post-secondary or graduate educational program or plan to enroll within three months. Students may be "off" for the summer or for one semester/quarter and remain employed as a student worker, but such absences cannot exceed one semester/quarter in a year. If you are enrolled at a credit-granting institution you must carry at least six semester/nine quarter credits. If enrolled at a non-credit granting institution or one that only offers one credit per class, you must be taking two or more classes per semester/quarter. Any lesser credit (class) load will be treated as a semester/quarter off. Graduate students must be enrolled in at least two courses or making progress on a dissertation. You will be asked to complete an Educational Verification form prior to appointment. Experience Must Include Academic programs can include Information Technology, Computer Science, Computer Engineering or related program. Through formal education or work experience, the incumbent is expected to have knowledge or experience of Windows Environment. Experience in customer service. Demonstrated ability to communicate clearly and effectively to foster mutual understanding and guide teams through change. Customer-focused approach grounded in active-listening, empathy, and solution-oriented problem-solving, with demonstrated leadership and people engagement skills that support positive user experiences and high-performing teams. Strongly Preferred Qualifications Demonstrated ability to translate technical information for non-technical staff. Preferred Qualifications Excellent customer service skills. Good organizational skills, ability to work independently, and excellent written and verbal skills. Physical Requirements Requires moving/lifting devices such as desktops, monitors, laptops, and miscellaneous equipment from multiple locations (Desk to desk or from one agency site to another), lifting devices up on to storage shelves (Above head (40 lbs.) and being able to gain access under desks (crawl). Additional Requirements It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following: SEMA4 Records Check (applies to current and past state employees only) Criminal History Check Reference Check Social Security and Address Verification Education Verification CJIS Background Check Tax Check Other legally required checks Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application. How To Apply Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email [email protected]. For additional information about the application process, go to http://www.mn.gov/careers. Contact If you have questions about this position, contact [email protected]. Veterans To be considered for any Veteran's Status, you MUST indicate this on your application. RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. You must: Meet all Minimum Qualifications identified in this posting. Meet all of the RSV criteria. Submit a copy of your DD-214 form by the closing date to: [email protected] Current State Employees Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office. About Minnesota IT Services Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT. Working together to improve the state we love. What do Minnesota's State employees have in common? A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your Benefits May Include Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support To Help You Reach Your Career Goals Training, classes, and professional development Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov) Employee Assistance Program (EAP) For Work/life Support A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. Applicants With Disabilities Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [email protected] and let us know the support you need.

Assist with the lifecycle tasks of desktops, laptops, and mobile devices, including imaging, installation, and hardware deployment. Provide onboarding support to customers and handle the retrieval and sanitization of old hardware.

Must be enrolled in a post-secondary or graduate program and possess knowledge of Windows environments and customer service. Physical ability to lift up to 40 lbs and crawl under desks is required.

• Paid vacation • Sick leave • Paid holidays • Medical insurance • Dental insurance • Vision insurance • Prescription drug plans • Fertility care • Diabetes care • Orthodontic care • Paid parental leave • Pension plan • Employer paid life insurance • Short-term disability insurance • Long-term disability insurance • Tax-free expense accounts • Employee Assistance Program (EAP)

• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• Sens de l’organisationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Endpoint Deployment
• Windows Environment
• Customer Service
• Imaging
• Operating System Installation
• Application Installation
• Data Transfer
• Hardware Sanitization
• Active Listening
• Problem Solving
• Technical Communication
• Organization

• Technology
• Government & Public Sector
• Customer Service & Support

Formation minimale

Diplôme collégial

Expérience minimale

0+ ans

Postuler avant le

25 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level