user support technician

Education: Secondary (high) school graduation certificate. Work setting: Research and development institution. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Security and safety: Basic security clearance. Work conditions and physical capabilities: Fast-paced environment. Attention to detail. Sitting. Personal suitability: Accurate. Client focus. Initiative. Organized. Team player. Screening questions: Do you have experience working in this field?. Experience: 2 years to less than 3 years. Workplace information: Hybrid.

Identified from the job description. Confirm important requirements above.

• Additional information Security and safety Basic security clearance Work conditions and physical capabilities Fast-paced environment Attention to detail Sitting

Minimum education

Trade certificate

Apply by

Aug 27, 2026