Field Service Technician - Controls

NOV is a leading provider of technology, equipment, and services to the global oil and gas industry that supports customers’ full-field drilling, completion, and production needs. Since 1862, NOV has pioneered innovations that improve the cost-effectiveness, efficiency, safety, and environmental impact of oil and gas operations. We're continually pushing our own standards higher to deliver the safest, most efficient, and most reliable drilling solutions in the world. Join us as we continue to power the industry that powers the world. NOV Rig Technologies makes and supports the world’s most advanced drilling solutions. To learn more about Rig Technologies products and services, please visit us at https://www.nov.com/about/our-company-structure/rig Responsibilities PRIMARY RESPONSIBILITIES Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved timely. Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products. Perform field upgrades of software and hardware and train customers on how to properly operate the system. Communicate field failures and feedback reports to the appropriate departments. Install, commission, troubleshoot, and repair drilling equipment such as: Analog and digital PLC based systems Proprietary integrated control systems (Cyberbase, Amphion) Variable Frequency Drives Hydraulic/Pneumatic Systems Electrical Systems (including various types of AC/DC motors) Mechanical Systems (including fittings, gearboxes and bearings) Provide training to other NOV personnel on aforementioned systems and equipment as needed. Provide accurate and timely report(s) to appropriate personnel regarding work progress and output. Collaborate frequently with internal and external customers. Complete and submit field service documentation in a timely manner. Comply with all NOV Company and HSE policies and procedures. Perform other work related tasks as assigned. Qualifications EDUCATION & EXPERIENCE QUALIFICATIONS High School Diploma or GED Equivalent Completion of technical training school or an equivalent background in a similar environment 2-5 years experience, or equivalent knowledge JOB REQUIREMENTS Comply with all QMS documentation pertaining to work related assigned responsibilities Valid Passport (or the ability to obtain one) Proof of COVID19 vaccination required BEHAVIORAL COMPETENCIES Action Oriented Decision Quality Works well with others Composure Customer Focus Dependable Product Quality Minded COMPETITIVE BENEFITS: (visit usbenefits.nov.com for more information about our benefits offerings) 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest. Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information. FREE MDLIVE virtual visits (when enrolled in an NOV medical plan). FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician). FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees). All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals. All regular full-time employees receive up to 11 paid holidays per year.

The Field Service Technician is responsible for maintaining and servicing NOV Power & Control Systems, including Cyberbase, Amphion, NOVOS, VFD, SCR, and generator controls. They must ensure compliance with all QMS documentation and maintain high standards of product quality.

Candidates must have a high school diploma or GED, along with technical training or equivalent experience. A valid passport and proof of COVID-19 vaccination are required for this role.

• 401(k) Retirement Plan • Medical plans • Virtual visits • Preventative medical care • Preventative dental care • Basic Life insurance • AD&D insurance • Paid vacation • Paid holidays

• ControlPreferred
• ProductionPreferred
• TechnicalPreferred
• TrainingPreferred
• procedures.Preferred
• CompliancePreferred
• safetyPreferred
• DocumentationPreferred
• TimePreferred
• ReliablePreferred
• efficiencyPreferred
• CustomerPreferred

Identified from the job description. Confirm important requirements above.

• Power & Control Systems
• Cyberbase
• Amphion
• NOVOS
• VFD
• SCR
• Gen. Control
• Technical troubleshooting
• QMS documentation
• Field service
• Drilling solutions
• Generator Control System
• Quality Management Systems
• Control Systems
• Field Service Management
• Oil and Gas
• Operations
• Technical Training
• Troubleshooting (Problem Solving)
• Variable Frequency Drives
• Company Structure

• Energy
• Engineering
• Manufacturing
• Trades
• Field Service Technician
• Controls / Valve Technician
• Mechanical Engineering Technicians
• Control and Valve Installers and Repairers, Except Mechanical Door

Minimum education

High school

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week