Licensed Technician- OpenRoad Volkswagen Burnaby

Job summary

The technician is responsible for performing vehicle repairs and maintenance with efficiency and accuracy according to factory standards. They must also communicate effectively with the service advisor and parts department while ensuring the shop area remains clean and safe.

Job details

https://orag.bamboohr.com/careers/4943DRIVING POSSIBILITIES Position: Licensed Technician Employment Status: Regular Full Time Dealership: OpenRoad Volkswagen Burnaby Department: Service Compensation: $40 - $47 per hour based on experience, with possibility of overtime. We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role. Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success. If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today! A Career at OpenRoad Means You’ll Enjoy: Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses Comprehensive extended health and dental plan (applicable for full-time positions only) Strong focus on training, development, and internal promotion opportunities Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Be part of a culture that celebrates you through employee recognition programs and engagement events ROLE & RESPONSIBILITIES: Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy. Ensure work is performed in accordance with dealership and factory standards. Communicate with parts department to obtain needed parts. Save and tag parts if the job is under warranty or if requested by the customer. Examine the vehicle to determine if additional safety or service work is required. Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised. Inform dispatcher when job is started, finished, or interrupted. Be particularly attentive to repair orders on vehicles marked “RUSH” or “CUSTOMER WAITING”. Complete and maintain documentation of work performed. Road-test vehicles to quality-check work performed. Supervise work of any Apprentice technicians as assigned to you by management. Attend factory-sponsored training classes. Keep abreast of factory technical bulletins. Ensure that customers’ cars are kept clean. Keep shop area neat, clean and free of safety hazards. Comply with Federal, Provincial and Municipal regulations, such as those governing the disposal of hazardous wastes. Assist in creating quotes for additional work required. Keep up to date on online training as required Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Must be a fully licensed Technician. Working knowledge of automotive equipment. Possess strong diagnostic and problem solving skills in order to maintain optimal customer satisfaction. A highly self-motivated and organized individual. Well-developed interpersonal skills to effectively work with other members of the Service Department team. Must be committed to consistently delivering high quality work. Ability to make sound decisions in a manner consistent with the essential job functions. A valid British Columbia driver’s license, and ability to provide drivers abstract for review. Internal Candidates: To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process. https://orag.bamboohr.com/careers/4943 We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential. Grow Your Career at OpenRoad! We thank all applicants for their interest; however, only those selected for an interview will be contacted.

What you’ll do

The technician is responsible for performing vehicle repairs and maintenance with efficiency and accuracy according to factory standards. They must also communicate effectively with the service advisor and parts department while ensuring the shop area remains clean and safe.

Requirements

Candidates must be fully licensed technicians with a working knowledge of automotive equipment and strong diagnostic abilities. A valid British Columbia driver's license and the ability to provide a driver's abstract are mandatory.

Benefits

• Discounted vehicle purchasing program • Boot allowance • Tool subsidy • Employee referral program • Employer RRSP matching • Extended health plan • Dental plan • Training and development opportunities

Listed skills

• Customer service · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Automotive repair
• Diagnostic skills
• Problem solving
• Vehicle maintenance
• Technical documentation
• Quality control
• Interpersonal skills
• Safety compliance
• Hazardous waste disposal
• Customer service
• Valid Driver's License
• Self-Motivation
• Management
• Customer Service
• Continuous Improvement Process
• Leadership
• Innovation
• Interpersonal Communications
• Problem Solving
• Purchasing
• Microsoft SharePoint

Job areas

• Trades
• Transportation
• Customer Service & Support
• Licensed Technician
• Automotive Service Technician / Mechanic
• Motor Vehicle Mechanics and Repairers
• Automotive Service Technicians and Mechanics