Emergency Lead Restoration Technician

Benefits: Opportunity for advancement Training & development Vision insurance Dental insurance Essential Duties/Responsibilities High-level performance of water mitigation, tarping, board up, mold remediation, asbestos/lead abatement, and carpet cleaning/re-installation services according to Paul Davis and industry specifications under the supervision of the Mitigation Manager. Strong Leadership, organization, and problem-solving abilities Safety Focus Focus and dedication to providing excellent customer service. Maintain a clean, properly stocked, and organized truck and maintain all company equipment. Be accessible by phone and participate, as necessary, in the on-call schedule. Assist in warehousing and facility-related tasks when necessary. You will assist other team members as you see opportunities arise and be a leader for the team when needed. Competency – Knowledge, Skills, and Abilities: Excellent Communication skills Ability to be assertive, empathetic, inspiring, and engaging to others Ability to work independently Ability to pass and maintain a satisfactory background check Ability to operate a vehicle safely Knowledge of Microsoft Office applications (Outlook, One Drive) Stress Management and Composure Problem Solving and Conflict Resolution Maintain a level of confidentiality Follow the Paul Davis Values, Vision, Mission, and 10 Serving Basics All other duties as assigned Required Education and Experience Customer Service experience 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling Preferred Education and Experience IICRC Certified, as an asset, Water Remediation Technician (WRT) certification One or more years’ experience within the restoration industry Physical Requirement Must be able to stay in a stationary position up to 25% of the time within a vehicle. Constantly moves about job sites Constantly positions self to move about job sites, stairs, walkways, roofs, crawl spaces Occasionally ascends and descends a ladder to complete jobs Must be able to observe and perceive information on a computer and documents Must be able to communicate and converse with customers over the phone and face to face Frequently will lift to 75lbs Ability to safely operate a company vehicle Work Environment The employee will be constantly working outdoors and be exposed to outdoor weather conditions. The employee will occasionally be working indoors in the office. The employee will be exposed to air conditioning and heat. The employees will be exposed to normal noises throughout the office. Travel This position will require up to 100% local travel to job sites (as needed).

Perform high-level water mitigation, mold remediation, and abatement services while leading a team of technicians. Maintain company equipment and vehicles while ensuring excellent customer service and safety standards.

Requires at least one year of experience in a craft, trade, or manual labor position and customer service experience. IICRC certification and specific restoration industry experience are preferred.

• Opportunity For Advancement • Training & Development • Vision Insurance • Dental Insurance

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Water Mitigation
• Mold Remediation
• Asbestos Abatement
• Lead Abatement
• Carpet Cleaning
• Leadership
• Customer Service
• Problem Solving
• Communication
• Microsoft Office
• Conflict Resolution
• Stress Management
• Vehicle Operation
• Organization
• Tarping
• Board Up

• Trades
• Construction
• Environmental & Sustainability
• Management & Leadership
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week