Ricoh is empowering digital workplaces using innovative technologies and services, thus enabling individuals to work smarter. With cultivated knowledge and organizational capabilities nurtured over its 85-years history, Ricoh is a leading provider of document management solutions, IT services, communications services, commercial and industrial printing, digital cameras, and industrial systems. Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2021, Ricoh Group had worldwide sales of 1,682 billion yen (approx. 15.1 billion USD). For further information, please visit www.ricoh-europe.com. www.twitter.com/ricoheurope www.facebook.com/ricoheurope www.youtube.com/ricoheurope
On-site · Edmonton
The Field Service Technician is responsible for repairing and maintaining complex office equipment at various customer locations within an assigned territory. They also manage inventory, drive revenue through sales leads, and ensure high levels of customer satisfaction.
On-site · Windsor
The technician is responsible for providing 24/7 maintenance, installation, and repair services for complex production printing and finishing equipment at customer sites. They must manage territory inventory, handle customer relationships, and ensure high levels of customer satisfaction through effective technical support.
On-site · Victoria
The Field Service Technician is responsible for the installation, diagnostics, and repair of complex multi-functional office equipment at various customer locations. They must also manage their own parts inventory, maintain accurate administrative records, and ensure high levels of customer satisfaction.
On-site
***This role is based in Victoria***** Field Service Technician / Senior Field Representative, Technology Services – Victoria The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products. Responsibilities: * Specializes in the servicing and repair of a core set of complex mid-volume multi-functional devices and may be required to service and repair low-volume devices based on regional business needs; * Performs a full range of servicing a…
On-site
The Field Specialist I, Field Services acts as a senior field service technician and assists the Manager, Workgroup Resources with various leadership, administrative and project management tasks. Both management and their peers recognize this individual as consistently making significant contributions to overall performance. Team Leaders will spend significant time in the field doing site evaluations while working closely with other technicians to assist in technical growth and customer service skills. Team Leaders provide leadership within their areas of responsibility to work towards achiev…
On-site · Yellowknife
The technician is responsible for the installation, repair, and maintenance of complex multi-functional office devices at customer sites. They also manage their assigned territory, maintain parts inventory, and identify revenue-generating opportunities through leads.