Lead Pharmacy Technician - Home Delivery

We are currently looking for a Lead Pharmacy Technician to join our Home Delivery Operations team. We are seeking someone who enjoys working collaboratively, supporting others, and contributing to a positive environment where people feel respected, supported, and motivated to deliver excellent work. At our organization, teamwork, integrity, and respect are core values. Our goal is simple: to maintain a work environment where everyone performs at their best, feels supported, and can grow within a collaborative and professional setting. This is a fully on-site position in order to foster collaboration and daily support among team members. RESPONSIBILITIES * Work closely with the manager and operations coordinator on daily operations and team coordination * Guide, support, and mentor team members on a daily basis * Provide professional, compassionate, and patient-centered service, and share best practices with the team * Ensure high-quality data entry and documentation * Participate in employee onboarding, training, and development * Act as a resource person for the team and help maintain a positive and collaborative work environment * Actively contribute to the implementation of new operational tools and systems (e.g., PTMS, new processes, workflows, etc.) * Participate in the development and facilitation of workshops, training sessions, and team meetings * Contribute to maintaining quality standards and operational best practices QUALIFICATIONS * Demonstrate integrity, professionalism, and respect at all times * Positive and collaborative mindset * Comfortable supporting, training, and guiding others * Strong communication and teamwork skills * Good organizational skills and ability to manage multiple priorities * Strong attention to detail and quality * Ability to thrive in a fast-paced, dynamic environment and adapt to change * Experience in pharmacy, healthcare, logistics, customer service, or operations is considered an asset * Leadership or training experience is considered an asset WHAT WE ARE LOOKING FOR We are looking for someone who leads by example, treats others with respect, and contributes to a positive and professional culture. Someone who enjoys seeing others succeed, is present to support their team, and understands that a strong work environment makes all the difference. Ultimately, our goal is simple: to do our work well, support each other, and continue building a strong team that people are proud to be a part of.

The Lead Pharmacy Technician coordinates daily home delivery operations and mentors team members to ensure high-quality service. They are responsible for onboarding, training, and implementing new operational tools and workflows.

Candidates should possess strong leadership, communication, and organizational skills with a collaborative mindset. Experience in pharmacy, healthcare, logistics, or customer service is considered an asset.

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Pharmacy Operations
• Mentoring
• Data Entry
• Employee Onboarding
• Training and Development
• Patient-Centered Service
• Communication
• Organization
• Attention to Detail
• Workflow Optimization
• Quality Standards
• Professionalism
• Workflow Management
• Organizational Skills
• Compassion
• Customer Service
• Training And Development
• Leadership
• Operations
• Coordinating
• Teamwork
• Detail Oriented

• Healthcare
• Management & Leadership
• Logistics
• Customer Service & Support
• Lead Pharmacy Technician
• Pharmacy Technician
• Pharmaceutical Technicians and Assistants
• Pharmacy Technicians

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week