Service Technician I

Securitas Technology Canada is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world. Securitas Technology Canada offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets. * Carry out repairs to faulty security systems * Follow up on service calls in order of priority according to importance; * Carry out repairs to defective systems assigned to him according to company norms and standards; * Ensure that the correct recommendations for use are passed on to customers * Ensure follow-up of customer service according to company policies and procedures; * Transmit usage recommendations to customers; * Provide the best service to the customer in compliance with company policies and procedures; * Ensure follow-up of customer service * Provide the best service to the customer in compliance with company policies and procedures; * Produce a report on service calls made; * Manage repair inventories. MUST have a valid training certificate in one or more of the following products: Lenel, AMAG, Avigilon, Milestone, Genetec, C-Cure, Alarm.com MUST have at least 3 years of recent experience working as a field service or installation technician at an electronic security company. * Full Benefits as of Day 1 * Retirement Plans as of Day 1 * Paid vacation, holiday * Educational Assistance * Company Training Program * Exceptional growth opportunities

Perform repairs and maintenance on faulty security systems while following company standards and priority levels. Provide technical recommendations to customers and maintain detailed reports and repair inventories.

Must have at least 3 years of recent experience as a field service or installation technician at an electronic security company. A valid training certificate in products such as Lenel, AMAG, Avigilon, Milestone, Genetec, C-Cure, or Alarm.com is required.

• Full Benefits • Retirement Plans • Paid Vacation • Holiday • Educational Assistance • Company Training Program

Identified from the job description. Confirm important requirements above.

• Security System Repair
• Field Service
• Installation
• Customer Service
• Inventory Management
• Technical Reporting
• System Integration

Minimum education

Trade certificate

Minimum experience

2+ years