Technicien en informatique

Résumé du poste

The technician provides technical support to users by managing requests via a ticketing system and installing or configuring hardware and software. They are also responsible for maintaining IT documentation, updating inventories, and participating in various IT projects.

Détails du poste

The technician provides technical support to users by managing requests via a ticketing system and installing or configuring hardware and software. They are also responsible for maintaining IT documentation, updating inventories, and participating in various IT projects. Candidates must have a college diploma (DEC) or professional certification (DEP) in computer science or IT support with at least 5 years of experience. Proficiency in Windows 10 and Office 365 is required, and bilingualism in French and English is essential.

Ce que vous ferez

The technician provides technical support to users by managing requests via a ticketing system and installing or configuring hardware and software. They are also responsible for maintaining IT documentation, updating inventories, and participating in various IT projects.

Exigences

Candidates must have a college diploma (DEC) or professional certification (DEP) in computer science or IT support with at least 5 years of experience. Proficiency in Windows 10 and Office 365 is required, and bilingualism in French and English is essential.

Compétences indiquées

• Technical Documentation · Souhaitée
• Français · Souhaitée
• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• Active Directory · Souhaitée
• Teams · Souhaitée
• Gestion des stocks · Souhaitée
• Technical Support · Souhaitée
• Anglais · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Technical Support
• Windows 10
• Office 365
• Teams
• SharePoint Online
• Active Directory
• Hardware Installation
• Software Configuration
• Ticketing Systems
• Customer Service
• Technical Documentation
• Inventory Management
• English
• French
• Problem Solving
• Analytical Thinking

Domaines d’emploi

• Technology
• Customer Service & Support
• Engineering
• Consulting
• Transportation

Autres postes chez SYSTRA Canada