Field Service Technician

Toromont Cat is looking for a Field Service Technician to join our team in Fredericton. In this role, you’ll travel directly to customer sites in a Toromont service truck to deliver exceptional service and product expertise. You’ll diagnose, repair, and maintain equipment to the highest standards, ensuring all work is completed efficiently, safely, and with integrity. Hourly wage: $48.72 - $51.55 an hour As a Toromont Cat Field Service Technician, YOU will experience: * Working within one of the safest organizations in the industry where your safety and well-being are our most important priority * Working for the best in class equipment dealer and with the premium Caterpillar brand * Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success * Competitive total rewards including: wages, benefits, and premiums (as eligible) * An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada In a typical day, YOU will: * Possess a strong work ethic and a positive attitude to get the job done right and on time. * Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Culture * Diagnose mechanical problems using Caterpillar testing equipment and leveraging top tier technical skills * Maintain quality workmanship to repair Caterpillar equipment within the established time standards out in the field Maintain excellent communication and trusted customer relationships through regular on site visits Must-haves for this role: * A valid Technician License relative to this position, following Provincial standards * Minimum 3 years of experience in repair and service of heavy equipment both in the shop and in the field * Familiarity with Cat systems (ET and SIS would be beneficial) * A valid Driver’s Licence (DZ Licence preferred) About Toromont Cat With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Diagnose, repair, and maintain Caterpillar equipment at customer sites using specialized testing tools. Ensure all work is completed safely and efficiently while maintaining strong customer relationships.

Requires a valid Technician License and at least 3 years of experience in heavy equipment repair. A valid driver's license is mandatory, with a DZ license preferred.

• Wages • Benefits • Premiums • Flexible Work Schedules • Internal Training and Development

Identified from the job description. Confirm important requirements above.

• Equipment Diagnosis
• Mechanical Repair
• Heavy Equipment Maintenance
• Caterpillar ET
• Caterpillar SIS
• Customer Relationship Management
• Safety Compliance
• Technical Troubleshooting
• Product Knowledge
• Positivity
• Strong Work Ethic
• Construction
• Customer Service
• Communication
• Field Service Management
• Safety Culture

• Trades
• Engineering
• Construction
• Manufacturing
• Transportation
• Field Service Technician
• Civil Engineering Technicians
• Maintenance and Repair Workers, General

Minimum education

Professional degree

Minimum experience

3+ years

Posting language

English

Working hours

40 hours per week