Field Service Technician

Toromont Material Handling is looking for a Field Service Technician, Heavy Equipment to go directly to customer sites in a Toromont Service truck and provide superior service and product expertise to maintain high standards that ensure repairs are completed in a timely manner with the utmost integrity. Pay Type Full Time, Permanent Compensation $36.58 to $44.42 The listed wage is just one component of our total rewards package, and eligibility to additional premiums may be available. As a Field Service Technician, YOU will experience: * Working within one of the safest organizations in the industry where your safety and well-being are our most important priority * Working for the best in class equipment dealer and with the premium Caterpillar brand * Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success * Competitive total rewards including: wages, benefits, and premiums (as eligible) * An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada In a typical day, YOU will: * Possess a strong work ethic and a positive attitude to get the job done right and on time. * Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Culture * Diagnose mechanical problems using Caterpillar testing equipment and leveraging top tier technical skills * Maintain quality workmanship to repair Caterpillar equipment within the established time standards out in the field Maintain excellent communication and trusted customer relationships through regular on site visits Must-haves for this role: * A valid 421A Heavy Equipment Technician License relative to this position, following Provincial standards * Minimum 3 years of experience in repair and service of heavy equipment both in the shop and in the field * Familiarity with Cat systems (ET and SIS would be beneficial) * A valid Driver’s Licence (DZ Licence preferred) About Toromont Material Handling Toromont Material Handling, a wholly owned subsidiary of Toromont Industries Ltd., sells, rents and provides after-sales service for the full range of Caterpillar, Mitsubishi, and Jungheinrich forklifts. We are also the authorized exclusive dealer for Kalmar lift trucks and container handlers, AUSA rough-terrain forklifts, Shuttlewagon Rail Car Movers and Hoppecke energy solutions. TMH also offers a full range of racking and storage products, and specialized floor cleaning equipment. Artificial Intelligence (AI) Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

The Field Service Technician will travel to customer sites to provide expert service and product knowledge, ensuring timely and high-integrity repairs of heavy equipment. Responsibilities include diagnosing mechanical issues using specialized testing equipment and maintaining quality workmanship according to established time standards.

Candidates must possess a valid 421A Heavy Equipment Technician License and have a minimum of three years of experience servicing heavy equipment both in shop and field environments. Familiarity with Cat systems is beneficial, and a valid Driver's Licence (DZ preferred) is required.

• Competitive total rewards

Identified from the job description. Confirm important requirements above.

• Heavy Equipment Repair
• Field Service
• Mechanical Diagnosis
• Caterpillar Testing Equipment
• Technical Skills
• Customer Relationship Management
• Work Ethic
• Safety Procedures
• Caterpillar Systems
• ET
• SIS
• Driving

• Trades
• Manufacturing
• Logistics
• Engineering

Minimum education

Professional degree

Minimum experience

3+ years

Posting language

English

Working hours

40 hours per week