Appliance Service Technician Apprentice (Edmonton South)

Who we are: At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader. The position: Join our team at Trail Appliances as an Appliance Service Technician Apprentice, where you'll play a vital role in delivering expert appliance service to our customers. Whether you're already enrolled in the Alberta Appliance Service Technician apprenticeship program or looking to start, this is your opportunity to gain hands-on experience with repairs and diagnostics while upholding our commitment to exceptional service. Using manufacturers’ service manuals and bulletins, you'll ensure accurate repairs, maintain clear communication with customers, and adhere to safety standards—all while contributing to our reputation for expertise, integrity, and customer satisfaction. What we offer: We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide: Health & dental benefits Personal care days Statutory holidays off Employee & family assistance program Staff incentives and rewards Employee discounts What you’ll be doing: Perform accurate appliance repairs and diagnostics using manufacturers’ manuals and bulletins. Communicate repair findings clearly to customers and report service concerns to management. Document repairs, damage, and parts usage accurately while ensuring proper authorization. Engage in training programs and support junior apprentices in their development. Follow all safety protocols, maintain equipment, and uphold cleanliness in work areas. What you need to be successful: Valid driver’s license and enrollment in the Alberta Appliance Service Technician apprenticeship program. Strong mechanical aptitude with problem-solving skills. Basic knowledge of electrical and mechanical systems. Ability to use hand and power tools effectively. Physically capable of lifting and moving heavy appliances while following safety protocols. Availability: This is a full-time position and will require you to be available: Monday to Friday from 7:30am to 4:00pm We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.

Perform accurate appliance repairs and diagnostics using manufacturer manuals while maintaining clear communication with customers. Document all service activities and support junior apprentices in their professional development.

Candidates must hold a valid driver's license and be enrolled in the Alberta Appliance Service Technician apprenticeship program. Strong mechanical aptitude and the ability to lift heavy appliances are essential for this role.

• Health benefits • Dental benefits • Personal care days • Statutory holidays off • Employee & family assistance program • Staff incentives and rewards • Employee discounts

• Customer servicePreferred
• Problem solvingPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Appliance repair
• Diagnostics
• Mechanical aptitude
• Problem-solving
• Electrical systems
• Mechanical systems
• Hand tools
• Power tools
• Customer service
• Communication
• Safety protocols
• Documentation
• Appliance Repair
• Power Tool Operation
• Workplace Inclusivity
• Valid Driver's License
• Management
• Cleanliness
• Customer Service
• Leadership
• Problem Solving
• Mechanical Aptitude
• Mechanical Systems
• Mentorship
• Personal Care
• Authorization (Computing)

• Trades
• Customer Service & Support
• Manufacturing
• Service Technician Apprentice
• Home Appliance Repairer
• Electrical Mechanics and Fitters
• Home Appliance Repairers

Minimum education

Professional degree

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week