Parts Technician ( Heavy Duty)

Position: Parts Technician Position Type: Full time – Permanent Location: Edmonton South, Alberta Work Schedule: Monday - Friday 10:00 AM - 6:30 PM First Truck Centre, doing business as Velocity Truck Centres, is currently accepting resumes for an experience Parts Technician for our Edmonton South branch. Compensation Plan Competitive Base Salary ( D.O.E.) Company-paid extended health coverage that includes medical, dental, and vision coverage. Basic life insurance, disability, and wellness programs. Employer RRSP matching plan. Generous accrued vacation time. Duties and Responsibilities Take customer telephone calls. Provide exceptional customer service to walk in customers. Sell, store, and supply parts to customers. Computer use to process parts and supplies, maintain records, prepare orders, post receipts, sales contracts, stock adjustments and credit requests. Bill out order requests. Follow the inventory and merchandising processes while maintaining the retail display. Implement workflow procedures and continuous improvement initiatives for the department. Required Qualifications Minimum 2 years’ experience as a parts technician. Journeyperson Parts Technician ticket is preferred. Strong interpersonal / communication skills both verbal and written. Heavy duty parts knowledge is a major asset for this role. Initiative-taker able to work in a fast-paced, detailed environment. Adequate computer skills. Dealership or equivalent experience is an asset. Maintain a valid Class 5 driver's license. Who We Are: Velocity Truck Centres Canada provides full-service support, including sales, maintenance, parts, collision repair, and financing. Representing top brands like Freightliner, Western Star, Thomas Built, Autocar, and Trailers, we are committed to Speed, Value, and Trust for our customers and employees. With 17 branches across Alberta and British Columbia and over 100 locations worldwide in Canada, the USA, Mexico, and Australia, we offer exciting career growth opportunities and are looking for dedicated professionals to join our team. Velocity Truck Centres Canada is an equal opportunity employer.

The Parts Technician is responsible for selling, storing, and supplying parts to customers while maintaining accurate inventory records and sales contracts. They will also provide exceptional customer service, handle telephone inquiries, and implement departmental workflow improvements.

Candidates must have a minimum of 2 years of experience as a parts technician and possess a valid Class 5 driver's license. A Journeyperson Parts Technician ticket and heavy-duty parts knowledge are considered significant assets for this role.

• Medical coverage • Dental coverage • Vision coverage • Basic life insurance • Disability insurance • Wellness programs • Employer RRSP matching plan • Vacation time

• Continuous ImprovementPreferred
• Customer servicePreferred
• Communication SkillsPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Parts management
• Customer service
• Inventory management
• Merchandising
• Heavy duty parts knowledge
• Computer literacy
• Order processing
• Sales contracts
• Communication skills
• Workflow procedures
• Continuous improvement
• Workflow Management
• Valid Driver's License
• Customer Service
• Computer Literacy
• Continuous Improvement Process
• Sales
• Interpersonal Communications
• Contract Of Sale

• Trades
• Customer Service & Support
• Retail
• Transportation
• Logistics
• Heavy Duty Truck Technician
• Parts Clerk
• Shop Sales Assistants
• Parts Salespersons

Minimum education

Professional degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week