Hospital Services Technician (WMHS), RWCS
The Hospital Services Technician travels between healthcare facilities to proactively collect and exchange various waste containers, including sharps and pharmaceutical waste. They are responsible for maintaining a rigid service schedule and interacting professionally with onsite customer staff.
- On-site
- Ottawa, ON
- Posted Aug 31, 2026
- 1 position
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Job summary
Why WM Canada? People are the driving force behind everything we do. From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada. Whether you're starting your career, growing your expertise or taking the next step into leadership, you'll find opportunities to build a long-term future at WM Canada. We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from within. More than a job. A career you can count on. At WM Canada, our frontline employees keep communities moving every day. Whether you're driving routes, operating equipment or helping deliver essential services, you'll be part of a team that values hard work, safety, professionalism and looking out for one another. What matters most to our frontline employees Reliable, year-round work Work in an essential industry that communities depend on every day. Competitive pay and benefits Earn a strong living with access to benefits, retirement programs and opportunities for additional earnings. Work that fits your life Build a long-term career while making time for family, friends and the priorities that matter most. Safety comes first We invest in training, equipment and processes designed to help employees work safely every day. Real opportunities to grow Many of our supervisors, managers and operational leaders started in frontline roles. Modern equipment and technology Work with well-maintained equipment and tools that help you do your job safely and efficiently. Why people stay * Stable employment * Team-oriented culture * Opportunities to advance * Strong commitment to safety * Modern equipment and technology * Pride in serving local communities Join a team that's building stronger communities every day. Now Hiring Hospital Services Technician in Ottawa! Starting Wage: $22.79 Start time: 6 am - 2pm or 7 am to 3pm Shift: Monday - Friday I. Job Summary Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various WM Healthcare Solutions (WMHS) programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities. II. Essential Duties and Responsibilities * Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various WMHS programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management. * Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded. * Maintains a rigid collection and service schedule. * Communicates duty status on a defined scheduled. * Perform other duties and responsibilities, as assigned. III. Qualifications A. Required Qualifications * This position requires on-site presence at WMHS customer locations and compliance with all mandatory immunization requirements imposed by such customers, and * 2 years industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations or preferred education requirement * Valid Driver's License B. Preferred Qualifications * High School Diploma or GED (accredited) IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. * Standing * Walking * Sitting * Lifting * Carrying * Pushing * Pulling * Climbing * Balancing * Stooping * Kneeling * Crouching * Reaching * Handling * Grasping * Talking * Hearing * Repetitive Motions * Eye/Hand/Foot Coordination ☒ Field: This job operates in both inside garage, shop or gas plant conditions as well as in outside conditions that include inclement weather, heat and humidity. This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing—including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing—in accordance with government regulations and company policies. Pay : The expected base pay range for this on-site position is $22.79. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location V. Benefits At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply. ABOUT WM WM (WM.com [https://www.wm.com]) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com [https://sustainability.wm.com/]. Equal Employment Opportunity For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative. What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities. We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.
What you’ll do
The Hospital Services Technician travels between healthcare facilities to proactively collect and exchange various waste containers, including sharps and pharmaceutical waste. They are responsible for maintaining a rigid service schedule and interacting professionally with onsite customer staff.
Requirements
Candidates must have a valid driver's license and comply with all mandatory immunization requirements for customer locations. Two years of industry-related experience in a customer service capacity is preferred, along with a high school diploma or GED.
Benefits
• Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability • Stock purchase plan • 401(k) matching • Paid vacation • Paid holidays • Personal days
Listed skills
- Time managementPreferred
- Customer servicePreferred
- Safety CompliancePreferred
- LogisticsPreferred
- Communication SkillsPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Waste management
- Communication skills
- Professionalism
- Safety compliance
- Time management
- Equipment operation
- Logistics
- Natural Gas
- Document Management
- Tactfulness
- Renewable Natural Gas
- Valid Driver's License
- Biomedical Waste
- Management
- Customer Service
- Communication
- Training And Development
- Leadership
- Innovation
- Waste Management
- Legislation
- Pharmaceuticals
- Team Oriented
- Coordinating
- Balancing (Ledger/Billing)
Job areas
- Healthcare
- Logistics
- Environmental & Sustainability
- Customer Service & Support
- Trades
- Hospital Service Technician
- Health Technician / Technologist (Other)
- Medical and Pathology Laboratory Technicians
- Health Technologists and Technicians, All Other
Additional details
- Minimum education
- High school
- Minimum experience
- 2+ years
- Posting language
- English
- Working hours
- 40 hours per week