Aerospace Engineering Technician

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 2,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide. Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance. Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation. The Aerospace Engineering Technician joins the In-Service Engineering Systems & Technical Support team. This position is responsible for providing expertise to customers in the use of Ground Support Equipment. The position is also responsible for providing technical expertise and solutions for in-service issues related to overall product safety, reliability and maintainability of the aircraft. Permanent, Full-time NOC: 22301 Duties & Responsibilities Process Operator GSE rental requests to support maintenance and Service Bulletin (SB) tooling requirements. This will include shipping, invoicing, revenue projections, and maintenance of rental tooling; Develop a process to manage rental GSE and Tooling needs; Provide technical expertise and solutions for operator queries related to tooling, including supporting Aircraft On Ground (AOG) requests; Manage technical requests to meet committed turnaround times / customer requirements. This will include supporting AOG requests, troubleshooting assistance, action plans and technical solutions that have short turnaround times; Work with Suppliers and internal groups to develop and manage project schedules to achieve customer commitments; Create deliverables such as All Operator Messages, Service Letters, In Service Activity Reports and other fleet communications in support of customer tool and GSE needs; Prepare reports and communication packages to support customer meetings, regional reviews, conferences, working groups and other initiatives; Review options to enhance current rental tool inventory and process with the goal of increasing revenue; Provide on-site assistance at operators’ facilities as required. Qualifications You have an Aerospace Engineering diploma or higher or an AME license. Requirements You are able to complete short notice travel assignments and able to work flexible hours to support a 24/7/365 operation. Experience & Skills You have 2+ years of experience in a related industry and/or position You have a working knowledge of Aircraft systems, Avionics’ and Structures and you can “think on your feet” in an extremely fast-paced environment. You have familiarity with the De Havilland aircraft family. You have strong interpersonal and written communication skills in English You must be able to work with minimum supervision and with cross-functional teams. You are proficient in PC use, MS Office applications and database tools. Including advanced MS Office skills, specifically Word, Excel and PowerPoint. You have exceptional organizational abilities. Position opening: Aerospace Engineering Technician Company Name: De Havilland Canada Business Address: 4100 Westwinds Dr NE Calgary, AB T3J 4L2 Language of Work: English Salary: $85,000 - $105,000 CAD per year. Annual salary reviews with potential for increases. Benefits: Health, dental, disability, life, RRSP match Location of Work: 5800 Explorer Drive, Mississauga, ON L4W 5K9 Contact Information: Lorenna Marra [email protected] 403-200-8804 3699 63 Ave NE Calgary, AB T3J 0G7 Why work at De Havilland? De Havilland Canada is a Canadian-owned and operated aircraft manufacturer dedicated to providing rewarding opportunities in a diverse and welcoming workplace. Work with a team that makes a true difference in the world-making it possible for people to travel around the globe efficiently, comfortably and safely. We’ve manufactured over 5,600 aircraft including the most advanced turboprop in the air today. Our experience and expertise in constructing the highest performing aircraft in the industry is second to none. Our state-of-the-art manufacturing facilities are dynamic workplaces led by teams that support and encourage all employees. With a passionate team of innovators and a global network of support, De Havilland Canada proudly carries on it’s tradition as a leader in aerospace. In addition to plenty of opportunities for career growth in a stimulating work environment, De Havilland Canada offers: Competitive wages Paid vacation Extended health benefits (medical, dental, vision, paramedical) Life insurance RRSP/DPSP Plan Employee and family assistance program At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required. At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially. Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.

This position is responsible for providing expertise to customers regarding the use of Ground Support Equipment and delivering technical solutions for in-service issues impacting aircraft safety, reliability, and maintainability. Key duties include processing GSE rental requests, managing tooling needs, and providing rapid troubleshooting assistance, including for Aircraft On Ground (AOG) situations.

Candidates must possess an Aerospace Engineering diploma or higher, or an AME license, along with at least two years of related industry experience. Essential requirements include the ability to travel on short notice, work flexible hours for 24/7/365 support, and demonstrate proficiency in aircraft systems knowledge and advanced MS Office applications.

• Health • Dental • Disability • Life • RRSP match • Paid vacation • Extended health benefits • Vision • Paramedical • RRSP/DPSP Plan • Employee and family assistance program

Identified from the job description. Confirm important requirements above.

• Ground Support Equipment (GSE)
• Technical Support
• Troubleshooting
• Aircraft Systems
• Avionics
• Structures
• AOG Support
• Technical Solutions
• Supplier Management
• Project Scheduling
• Fleet Communications
• Reporting
• MS Office
• Database Tools
• Organizational Abilities
• Interpersonal Communication

• Engineering
• Manufacturing
• Trades
• Transportation

Minimum education

Professional degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week